12v Oven at Dick Smith Special Again.....

[clubbyr8]

ordered o the 22 nd and got the message to pick up on the 23rd / went and got it that day
now thats quick i'd say

Ordered mine at 9:35am on the 22nd, still no response from Dick Smith.....

[rusty_nail]

Ordered mine at 9:35am on the 22nd, still no response from Dick Smith.....

did you choose pickup? maybe worth ringing the store that you ordered it from??? i picked mine up the same day i ordered it

[clubbyr8]

did you choose pickup? maybe worth ringing the store that you ordered it from??? i picked mine up the same day i ordered it

Yes I chose pickup. Sent them a message and received an "Out of Office " response. Rang the store, they have no stock and neither does the warehouse. I was told it could be several weeks before they get more stock, yet the item is still listed and the store still show they have stock. I think Dick Smith's need to update their online selling to reflect their store stock, no wonder their eBay feedback is so poor......

[rusty_nail]

Yes I chose pickup. Sent them a message and received an "Out of Office " response. Rang the store, they have no stock and neither does the warehouse. I was told it could be several weeks before they get more stock, yet the item is still listed and the store still show they have stock. I think Dick Smith's need to update their online selling to reflect their store stock, no wonder their eBay feedback is so poor......

so your in penrith? hmm surely there is more than one dickos out your way, maybe ask if you can get it from another store instead? like i said i got mine same day. from miranda. they definately had stock.

[clubbyr8]

so your in penrith? hmm surely there is more than one dickos out your way, maybe ask if you can get it from another store instead? like i said i got mine same day. from miranda. they definately had stock.

Yes I'm in Penrith, neither store has stock so I ordered from Mt Druitt which last time I looked still had stock even though they don't. Closest store that has stock is Parramatta but I can't get there this week, so I guess I have to wait a few weeks...lol

[rusty_nail]

Yes I'm in Penrith, neither store has stock so I ordered from Mt Druitt which last time I looked still had stock even though they don't. Closest store that has stock is Parramatta but I can't get there this week, so I guess I have to wait a few weeks...lol

yes but surely they can do a store transfer for you from the parra store to your local mt druitt store? thats not an uncommon thing to have done when a customer has paid for a product and it needs to be delivered?

[clubbyr8]

yes but surely they can do a store transfer for you from the parra store to your local mt druitt store? thats not an uncommon thing to have done when a customer has paid for a product and it needs to be delivered?

They won't do it because of the price.....

[rusty_nail]

They won't do it because of the price.....

well thats just bullshit, i would be calling head office or customer complaints or even contact the dept of fair trading, its only a 5 minute phone call for you, then they will do the rest of the work and keep you informed and it will surely ruffle a few feathers from dicks end. its not an ethical business practice to sell something that is supposedly in stock, have it paid in full and up front and then not provide said product when it comes time for the retailer to deliver?

[oncedisturbed]

None of the local stores had any for the click and collect either. Did get an SMS from Toll this morning saying it will be delivered today.

[clubbyr8]

well thats just bullshit, i would be calling head office or customer complaints or even contact the dept of fair trading, its only a 5 minute phone call for you, then they will do the rest of the work and keep you informed and it will surely ruffle a few feathers from dicks end. its not an ethical business practice to sell something that is supposedly in stock, have it paid in full and up front and then not provide said product when it comes time for the retailer to deliver?

Just been informed by Trickie Dickies that they are unable to fill my order due to no stock, and through the kindness of their benevolent hearts (cue sarcasm) have offered a full refund. I've let my displeasure be known through messaging their FB page and left negative feedback on eBay. I should have had it delivered, hindsight is a wonderful thing...lol