Hi guys, I just wanted to clear this up.
TheLocksmith, ARB policy is that all removed OEM components should be offered back to the customer post fitting. 90% of customers are happy for us to discard them and a small minority opt to keep them. From our point of view, we'd much rather have the customer take the components with them.
If this hasn't taken place in your case, particularly if you've requested that they be returned, then this is disappointing and I can understand your dissatisfaction.
However, your suggestion that we intentionally loot OEM components in order to on sell them is simply incorrect. All discarded OEM gear is recycled (or destroyed if it isn't recyclable). Metal components are separated from plastic ones (lights removed from bars etc) in order for them to be recycled separately.
If you're still having issues with the store/stockist in question, then we'd be happy to follow it up for you. Shoot me a PM with some further details and I'll pass them on to the Store Manager.
Cheers, Sam.





