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as a windscreen fitter....
wind window up fully using only manual.....youknow....tweak it up gradually.....
hold down button fully until window is fully down, continue holding 10 seconds
pull up on switch until window is up fully, continue holding up for 10 seconds
should reset upper and lower limits.
What is happening is callled a pinch reset. It is common when a window is broken OR... force is used to stop a window winding up....such as a fat arm or maybe a baby's head....
if this very basic reset doesnt help then take it back to the dealer. they can reset or do they're voo-doo magic on it.
pinch resets can be a pain in the arse and after glass reinstalled, best left to the dealer as it involves the computer.