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We have this insurance, but unfortunately also have had to make a claim.
Sent all we were asked for then heard nothing, just wanted to know it was received. We have no idea how it is going which would be nice.
Another email was sent that was replied to thankyou, it confirmed the information was in fact received.
Lacking experience in making a claim like this so not sure whether to pester you for a progress report or not?
We can not say this has been a pleasant experience for us but will continue to be patient.
Some blunt questions need to be asked, accepted, it's still not easy to be put on a spot as if we are trying to be fraudulent.
It's hard reading all the positives here, it's when a claim is made that the true test of the fine print is revealed.
We wait to hear from you.
Yours Iain & Pauly Maclean
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