Club 4X4 - Insurance for 4X4 Enthusiasts

[Winnie]

But we're still up for initially costs for a claimable recovery and then have to apply for a rembursment??

No. Try reading the post a bit slower, lol.

[Club 4x4]

But we're still up for initially costs for a claimable recovery and then have to apply for a rembursment??

Hey Kal,

Nope, if it's a claimable event it is all covered under the claim. If it's not a claimable event then your Off Road Recovery Cover kicks in - where you need to arrange and pay for recovery then we reimburse.

[BigRAWesty]

Hey Kal,

Nope, if it's a claimable event it is all covered under the claim. If it's not a claimable event then your Off Road Recovery Cover kicks in - where you need to arrange and pay for recovery then we reimburse.

Right.. now with ya..

[Avo]

Morning all,

It seems we are talking about two separate things here.

1) Recovery after a claimable event - If you roll or smash your truck while you're out in the bush, like any insurer (IF - BIG IF, you are covered off-road, heard many people having to fight their insurer even for this bit), it is our responsibility to get the vehicle out of their so we can assess it and repair it for you. This is black and white, if it's a claimable event you are covered for getting the rig out.

2) Recovery for a non claimable event - If you break down, or get stuck (bogged etc) this is NOT a claimable event. Unlike any other insurer, our Off Road Recovery Cover will compensate you financially once you've gotten yourself out. Done a gearbox in the Simpson and you have no other way of getting out? if you don't have our cover, you are up for the costs to get out.

Every single one of our policies comes with $1500 worth of this cover included. But you can pay to get a higher level of coverage, up to 15k or 30k

Hope this clarifies things guy

Kal

ah thanks heaps.....sorry about all the questions...but it's no harm in asking.....i understand now..... it's clear..thanks

[Club 4x4]

Morning Everyone.

I wanted to share with you all a news update. Today we issued a New Supplementary PDS (SPDS) which amongst other slight adjustments, makes some significant changes to our Off-Road Recovery Cover benefit.

Following feedback from, and work-shopping with customers we have relaunched the benefit with much clearer wording and extension of where we will cover you to. The feedback we had received was that the product only covered out to a gazetted track, which was limiting and left a gap between this and the traditional roadside assistance coverages many of us have. There have been pricing and excess adjustments to suit the extension of coverage and this is all detailed in the link to our press release here

We are very pleased that we have again been able to adjust our coverage based on feedback from our customers.

Thanks everyone and Happy Touring.

Kalen

[Cuppa]

Thanks for the update Kalen.

I’ve had a look at the revised cover & feel that the product has certainly been improved.

I am less certain about the changes to pricing however. Is it possible that Club 4x4 realised what they were previously offering was not sustainable for the company & have used the changes to cover to address this?

If I am reading it correctly it seems that for the addition of ‘closing the gap’ between the previous recovery to a gazetted road and the new recovery to sealed road or nearest town comes at quite a hefty price increase. Both the 5% of claimed amount excess AND a hefty premium increase.

So in the case of $30,000 off road recovery cover there is a premium increase of $345 (from $255 to $600) plus if the full $30,000 is claimed an additional excess of $1500

I accept that the pricing has to keep your company profitable & afloat, & the addition of the 5% of the claimed amount does sound, as your press release says, equitable. However an added $345 to the previous premium of $255 to me seems an excessive amount just to cover the difference between ‘to a gazetted road’ & to a sealed road or nearest town’.

In the example given on your Simpson Desert recovery case study (http://www.club4x4.com.au/case-studies/) the distance from the edge of the Simpson to Birdsville is around 40kms, a 45 minute drive for a recovery truck. $345 extra premium to cover that does seem a lot.

Obviously there could be circumstances in other places where the additional distance covered to get to a sealed road or nearest town could be further, but shouldn’t this be what the 5% of claimed amount excess should cover?

In principal I would accept a small premium increase AND the additional excess as reasonable for the added coverage, but a premium increase of a tad over 135%? Whew!

[MudRunnerTD]

Thanks for the update Kalen.

I’ve had a look at the revised cover & feel that the product has certainly been improved.

I am less certain about the changes to pricing however. Is it possible that Club 4x4 realised what they were previously offering was not sustainable for the company & have used the changes to cover to address this?

If I am reading it correctly it seems that for the addition of ‘closing the gap’ between the previous recovery to a gazetted road and the new recovery to sealed road or nearest town comes at quite a hefty price increase. Both the 5% of claimed amount excess AND a hefty premium increase.

So in the case of $30,000 off road recovery cover there is a premium increase of $345 (from $255 to $600) plus if the full $30,000 is claimed an additional excess of $1500

I accept that the pricing has to keep your company profitable & afloat, & the addition of the 5% of the claimed amount does sound, as your press release says, equitable. However an added $345 to the previous premium of $245 to me seems an excessive amount just to cover the difference between ‘to a gazetted road’ & to a sealed road or nearest town’.

In the example given on your Simpson Desert recovery case study (http://www.club4x4.com.au/case-studies/) the distance from the edge of the Simpson to Birdsville is around 40kms, a 45 minute drive for a recovery truck. $345 extra premium to cover that does seem a lot.

Obviously there could be circumstances in other places where the additional distance covered to get to a sealed road or nearest town could be further, but shouldn’t this be what the 5% of claimed amount excess should cover?

In principal I would accept a small premium increase AND the additional excess as reasonable for the added coverage, but a premium increase of a tad over 135%? Whew!

So your Fully Comprehensively Insured and Remote Recovery cover is $600..... up from $245? so you were Fully Comprehensively Insured for $245 before? Surely Not?? Even the $600 Fully Comprehensive Insurance is extraordinary! Where do i Sign! My insurance with Infinity (Club supported group buy) was a little over $1000 for agreed value of $40k for the GUIV!

I remember Winnie telling me his insurance was Cheap through the Club4X4 company! I seriously need to have a look at this!

[Cuppa]

So your Fully Comprehensively Insured and Remote Recovery cover is $600..... up from $245? so you were Fully Comprehensively Insured for $245 before? Surely Not?? Even the $600 Fully Comprehensive Insurance is extraordinary! Where do i Sign! My insurance with Infinity (Club supported group buy) was a little over $1000 for agreed value of $40k for the GUIV!

I remember Winnie telling me his insurance was Cheap through the Club4X4 company! I seriously need to have a look at this!

No Darren. (I wish)
The ‘standard’ fully comp insurance includes $1,500 off road recovery.

The Remote recovery cover ( for $30,000 cover at those figures, but also available for $15,000 cover for a lower premium) is an optional extra on top of the fully comp. As such it is something other insurance companies don’t offer.

Club 4x4 are competitive with their fully comp premiums, I saved $200 on my fully comp premium compared to renewing with my previous insurer & received a more realistic agreed value.

So to be clear the premium of $600, up from $255 is an ‘extra’ that you can choose to pay for Remote area recovery up to a value of $30k. In addition to this increase they have added a higher excess for the Remote recovery in the event of a claim (5% of the claimed amount).

Hope that clarifies things.

[MudRunnerTD]

Thanks Cuppa! Yes it does clarify. OUCH!

So where does the RACV Top cover for Towing Stop and this Start? it seems like something i would buy on a Trip by Trip basis only and really only for something like Solo travel across the Canning or something. If my vehicle was broken and i had to abandon it would that not be a Total Loss claim on my Insurance?

If my vehicle was still rolling on 4 wheels then flat tow by another car would get it to where i need it. If i rolled it and destroyed it then I'm happy to leave it where it is if i have to and let the Insurance recovery the wreck???

[Cuppa]

Thanks Cuppa! Yes it does clarify. OUCH!

So where does the RACV Top cover for Towing Stop and this Start? it seems like something i would buy on a Trip by Trip basis only and really only for something like Solo travel across the Canning or something. If my vehicle was broken and i had to abandon it would that not be a Total Loss claim on my Insurance?

If my vehicle was still rolling on 4 wheels then flat tow by another car would get it to where i need it. If i rolled it and destroyed it then I'm happy to leave it where it is if i have to and let the Insurance recovery the wreck???

I expect Kalen will comment further when he next drops by.

However my understanding is that there is ‘broken’ & ‘broken’

In a nutshell, if it’s a mechanical breakdown & you needed to abandon it, this would be no different to a breakdown in the middle of the city. Insurance would not cover it.

If it’s an accident (e.g. you have a head on with another vehicle, or roll it down a dune) insurance will cover it for the agreed value. The decision (& cost unless you have the recovery cover) to recover it will be yours.

I wonder if they have insurance assessors who will travel to remote areas to check the vehicle in the event of a claim or if not what the process would be (Kalen?)

The additional Remote area recovery cover will cover the costs of getting the vehicle out whatever the reason for not being able to drive it out under it’s own power.

My belief, which may be wrong, is that RACV top cover, covers you for recovery on gazetted roads. In the Simpson Desert example recovery to Birdsville, I would expect that RACV cover would cover the 40kms from Big Red to Birdsville. So if you have that RACV cover (as we do) the new addition to Club 4x4’s Remote area recovery option would not be required. I guess the Recovery cost claimed to them would be less (by the amount covered by the Racv) & therefore the 5% excess amount would be less. This seems to me to make the increased Remote area recovery premium seem less justifiable for those with RACV top cover.