Couple of seperate things going on I reckon. The spinning or driving only in one direction is either solenoid related or the switch on the hand controller is faulty or you have a broken wire - I have had all three over time. The failure to engage sounds like the grease might be hard and the slide spool does not want to move, or you are simply out of mesh with the slider gear to the housing, just jog the winch back and forth. Sounds like a service or open it up to inspect might be the go and replace the grease. Without the photo, only guessing on the washer but could be a crude wiper seal/washer to take up axial movement and try to keep the water out. What make and model is the winch?






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