Do you think it’s odd .........

[Cuppa]

Just home after a very long day in Melbourne. Left home just before 6am & got to Harrops at 8:15. Left Harrops at 4:45pm & got home at 7:45. Western Highway had the worst stop start crawling traffic jam I've ever experienced, went from the slip road off the ring road all the way to Melton.

Very impressed with Harrops, very professional & helpful. Dropped me off at the rail station so I could spend the day in the city, phoned me with updates, & picked me up from the station. The mechanic who did the job gave me a comprehensive report on the state of my diff/seals etc. He asked me when I last changed the oil. Told him the truth that I did it about 30,000 kms & 5+ years ago when I first bought the car, expecting him to tell me it was pretty ordinary, but in fact he said it came out like new, no metal in it at all. He said that the diff, bearings & seals were in excellent condition backing up the maintenance report that the diff had been replaced by Telstra shortly before I bought the car. I had thought that they fitted a complete new diff, but hadn't been 100% sure whether it had been a brand new diff assembly or a used one, or just new diff cases with the original diff gears. It appears that it was in fact a brand new complete assembly. The reason the mechanic asked, was 'cos he wondered if I had changed the oil very recently just before taking it to them. (I'm not that silly!).
I don't know if purchasers who get their elockers fitted elsewhere (or do it themselves) get a Harrop 'show bag', but I did. Includes a Harrop T shirt, 3d adhesive badge, sticker & a keyring. Nice touch from folks who clearly know how to do customers service. I listened for any transmission whine on the way home & could hear none.