USB ports on laptops are probably incorporated into the motherboard, so you may have to brace yourself for the bad news that it's not fixable (depending on how steady the Tech's hand is!)
If for some reason the USB is separate to the motherboard inside the case then much more likely to be able to fix.
Are the ports loose or just stopped working?
What brand/model? I'll do some Dr Google-ing if I get a chance...



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....... should have just punched him in the balls and been done with it
