feels like wheel nuts are loose

[BigRAWesty]

This sounds a little dejavu..

Nissan service blaming the lift..

Can't remember the outcome though..
I'd do as mudnut has suggested.
It's probably wheel bearings beded in and need 're adjusting.
But better to do that sooner than later..

[macca]

I am a tradesman and business owner and find some of the generalisations bordering on offensive.

Like I posted before the bloke doing the job is only as good as the information he is given.

If the booking staff member did not mention or record the owners concern the bloke on the workshop will only do what he has to then get the next job through his work station.
A bit harsh to blame the bloke on the tools. If the car was lifted off its wheels and or a tyre rotation was done the yes it should have been picked up.

Yes apprentices do work in workshops, where do you think tradesman come from? They do need to be supervised but not one on one with a tradesman full time, especially after they start to accumulate skills.

We have employed apprentices in our business and we have to have one licenced tradesman to each apprentice as a minimum. The motor trade may be different but to say a workshop staff consists of a tradesman and the rest apprentices is drawing a long bow. As for the useless tradesmen, sadly they do exist, we have employed a few. The get moved along pretty quick, in a workshop on poor wages if you "pay peanuts you get monkeys" might be the norm.

I stand by what I posted before guys but listen to your criticism too, I'm not too old to learn.

[ThomasWatson]

I am a tradesman and business owner and find some of the generalisations bordering on offensive.

Like I posted before the bloke doing the job is only as good as the information he is given.

If the booking staff member did not mention or record the owners concern the bloke on the workshop will only do what he has to then get the next job through his work station.
A bit harsh to blame the bloke on the tools. If the car was lifted off its wheels and or a tyre rotation was done the yes it should have been picked up.

Yes apprentices do work in workshops, where do you think tradesman come from? They do need to be supervised but not one on one with a tradesman full time, especially after they start to accumulate skills.

We have employed apprentices in our business and we have to have one licenced tradesman to each apprentice as a minimum. The motor trade may be different but to say a workshop staff consists of a tradesman and the rest apprentices is drawing a long bow. As for the useless tradesmen, sadly they do exist, we have employed a few. The get moved along pretty quick, in a workshop on poor wages if you "pay peanuts you get monkeys" might be the norm.

I stand by what I posted before guys but listen to your criticism too, I'm not too old to learn.

I agree with macca, also being in the motor trade, I know and work along side a lot of guys from dealerships and dealerships staff base in the service side of things is around 4 apprentices to 1 tradesmen.

Sorry to put some doubt on you there macca.

[Wizard52]

Not all dealerships are that bad. I bought my ute new in June 06 and had a couple of warranty issues but always the girls on front counter and Keith the service manager would fix it. It helped that Keith loved the 4.2's and knew them inside out.
I moved from the Caboolture area to The Bay 2 yrs ago and do not have confidence in local dealership as the have so many types of vehicles to service, they could not know every thing about all vehicles. The Caboolture dealer was a Nissan only dealership which helps IMO.

[macca]

Sorry to put some doubt on you there macca.

Don't apologise mate.
That just is so wrong, how can they learn under those conditions.
My son in law is a mechanic and will see him over the weekend so will find out what the guys he went to tafe with dealt with in their workplaces.
I have a suspicion the people in the admin side of things, if they are tradesman, might count as tradesmen in the ratio to get approval of the apprentiship board.
Still learning...

Sorry about the HI-Jack Oldmate

[nissannewby]

You still require 1 apprentice to 1 tradesmen in the automotive sector as well. How they get around it but is you may have ex mechanics working in parts or some other section of the company and this is how they get around it. The same thing happens where I work (I work for cummins one of the largest engine manufacturers in the world) and we have more apprentices than tradesmen on the floor , however there are more tradesmen than apprentices employed overall.

[Oldmate1]

Hey macca
I did what you and nudnut said I did not jack the car up but could hear a clunk when I pulled on the top of the wheel that's why I asked the question to start with so I could a least give Nissan a better idea of where to look as all I could say at the 10,000k service was their is a clunk coming from the front right. I told Nissan that I heard the clunk when I pulled on the wheel. they also did a wheel rotation and still did not notice it on both the 10,000 and the 20,000

[macca]

Hey macca
I did what you and nudnut said I did not jack the car up but could hear a clunk when I pulled on the top of the wheel that's why I asked the question to start with so I could a least give Nissan a better idea of where to look as all I could say at the 10,000k service was their is a clunk coming from the front right. I told Nissan that I heard the clunk when I pulled on the wheel. they also did a wheel rotation and still did not notice it on both the 10,000 and the 20,000

Thankyou Oldmate,

That is piss weak from the Nissan dealer. Their pride in their work obviously doesn't exist.

The what if questions come to mind. Then the lawyers will have a field day.

Just plain incompetence from the whole dealership by your reply above, retraining is needed badly by the sound of it.

Thank you for providing more information.

[Dales300exc]

Get it serviced by a small independant workshop. They will have much more care and be cheaper to boot.

Use genuine filter kits in the warranty period and if your mechanic spots any warranty faults, drop it at the dealer with things to fix.

[threedogs]

why not get it serviced at a 4x4 shop, I'd never take my patrol to NISSAN.
4x4 shops know what to look for and most probable drive a Patrol anyway.
A good 4x4 shop would know way more than the Nissan service Dept,