
Originally Posted by
macca
I am a tradesman and business owner and find some of the generalisations bordering on offensive.
Like I posted before the bloke doing the job is only as good as the information he is given.
If the booking staff member did not mention or record the owners concern the bloke on the workshop will only do what he has to then get the next job through his work station.
A bit harsh to blame the bloke on the tools. If the car was lifted off its wheels and or a tyre rotation was done the yes it should have been picked up.
Yes apprentices do work in workshops, where do you think tradesman come from? They do need to be supervised but not one on one with a tradesman full time, especially after they start to accumulate skills.
We have employed apprentices in our business and we have to have one licenced tradesman to each apprentice as a minimum. The motor trade may be different but to say a workshop staff consists of a tradesman and the rest apprentices is drawing a long bow. As for the useless tradesmen, sadly they do exist, we have employed a few. The get moved along pretty quick, in a workshop on poor wages if you "pay peanuts you get monkeys" might be the norm.
I stand by what I posted before guys but listen to your criticism too, I'm not too old to learn.