Pretty confident Ironman will do the right thing, mate of mine had a winch fail and they changed it no questions asked . Think the seller may be at fault here not Ironman.
To exchange a rusty roofrack will do more for their PR{ironman} than bad mouthing them, lets see what they say first before sticking in the knife M2Cw
They may need to review how its made and possible redesign it.
