@AB, it's not easy, but then again if it was easy they wouldn't need me for it

I see it as a great challenge and an opportunity to have others get a better understanding and relationship with the brand. Less hearsay and more legitimate responses.

And for those who genuinely need help, we're a second support line in case one of our distributors isn't doing right by Ironman 4x4, those who slip through the cracks we can catch when they report their issues on forums, YouTube and other social outlets.

It's something I'm very passionate about, and was why I moved from working at a Marketing Agency, across to client side.