2010 Patrol getting hot under load

[emm]

Hi all,
I am a new member and just wanted to let interested people know our latest.
Love the car but when we took it on its maiden voyage with the caravan (purchased patrol used in August) it got hot when climbing a hill.
After reading an ongoing saga involving another forum user I took the 'troll to our local Geelong dealer for a warranty issue.
They are in the process of taking the radiator out and flushing out blockages as we speak.. at a cost to us though because they are saying the blockages are caused by the mechanic who serviced it (before we owned it) not using genuine Nissan coolant.
Our mechanic said he always uses genuine Nissan but he said it's a crock because Nissan don't make coolant, they buy it from companies who bottle it in a nissan bottle so it's no different to their regular coolant anyway.
I called Nissan Australia who said that if a car is serviced by a regular mechanic rather than Nissan itself, they must attach the receipts of all materials to show it is genuine Nissan, or the warranty is voided.
After reading the thread of another 2010 Patrol with the same issue I am thankful we will be out of pocket $500 rather than a more serious issue. Hopefully that will be the end of it.
Em
Sent from my GT-I9305 using Tapatalk 2

[lorrieandjas]

Hi emm - depending on how important the $500 is to you and how fired up you want to get - I would take it further. Who did you speak to at Nissan Aus? Escalate beyond them if you must and you can also point out this is becoming a somewhat common issue.

Jas

[BearGUST]

Why has the cooling system been touched on a 2010 vehicle? If something needed replaced it should have been under warranty, if nothing needed replaced I would thing the original coolant should still be fine???

[Maxhead]

Why has the cooling system been touched on a 2010 vehicle? If something needed replaced it should have been under warranty, if nothing needed replaced I would thing the original coolant should still be fine???

I was going to say the same. Why has the coolant been changed, how many km's on the vehicle.

I suppose its done now but don't give up!. Find out who the previous mechanic was and ask them for the service report if you don't already have it and ask them what coolant was used. 99% of mechanics will do the right thing and ONLY use genuine if they are stamping the book. If he hasn't used the right stuff, then blame him and get him to fix it.

Nissan is palming it off as usual and it is true they don't make the coolant but rebrand someone elses.

[threedogs]

I take it you were reading about Goats 2010 dilemma. I'm with all the above all this should be covered by Mr Nissan, gee he loves to handball everything Put him in the forward line
Can see this thread going for 21 pages like Goats

[emm]

Yeah I feel the same way about rebranded coolant...
I called them and they said that the coolant they use isn't genuine Nissan but that it shouldn't be a problem..

The guys from Nissan Geelong reckon that the coolant was changed at the 40000km service and that it has reacted and caused a gel like substance in there.
When we bought it it had 48,000 kms on it. Now it has just over 50,000...
They reckon they have a sample of it to show me..
I am going to let it go I think but so much for a warranty; we bought it from a dealer in August!

Sent from my GT-I9305 using Tapatalk 2

[threedogs]

Just sounds all wrong to me

[Maxhead]

I have hear if you mix different coolants they can react and cause problems so go and get a sample for sure.

Also you should have dealer warranty to cover this issue as well not just Nissan. Get stuck into them!

[MEGOMONSTER]

My mate had a overheating problem recently and they changed a stack of things before listening to me and getting the radiator removed to check for blockages like GOATS syndrome. They found 50% blockage in radiator. I also got an apology for not listening to me earlier as I told them when the very first overheating occurred. After several mechanics visits they finally listened. Big thanks to all contributing forum members for making my search easy for some answers.


Never argue with an idiot, cos he'll bring you down to his level, then beat you with experience.

[BearGUST]

Unfortunately if the coolant has been replaced with the wrong stuff it's not Mr Nissan's fault. I've seen coolants blend before and turn to jelly-bad news!
Unfortunately I'm not that familiar with the Nissan service schedule but the stuff used in all Holden's has a 5 year service life, surely Nissan has a similar schedule.