Ask all your general ( none related forum ) computer questions here

[snicko]

Whats it asking for when you plug it in first off?

If the computer can't see it when its first plugged in, try going into control panel & going through "add new hardware" the computer will then do a manual search for any new hardware or devices recently added to it system. Once its detected the device it should install a suitable driver for the hardware automatically & if it cant find one, it will prompted you to give it permission to use the internet to search for a suitable driver. If it finds one it will install it & your on your way.

If this isn't the problem it could be a partition of format issue but try the above first & get back to us if you find you need more help with it.

My son has had two stop working.

I wont see him until the end of the week so will ask him.

Thanks

[patch697]

My son has had two stop working.

I wont see him until the end of the week so will ask him.

Thanks

If the portable HD's have stopped working for some reason & can't be accessed via a computers OS not all is lost. Either myself or I could recommend someone else to extract the info off the failed drive & transfer it to another drive.

Just an option if he gets stuck.

[patch697]

Thanks mate. And how would I do that?

What OS is your computer running?

XP

Vista

Windows7

[snicko]

If the portable HD's have stopped working for some reason & can't be accessed via a computers OS not all is lost. Either myself or I could recommend someone else to extract the info off the failed drive & transfer it to another drive.

Just an option if he gets stuck.

Thanks

It is very expensive to have done??

[patch697]

Where do I look to find this out?? LOL!

Click on the start menu. right click on computer this will give you a drop down menu. click on properties at the very bottom & this should bring up a basic information page which will have the version of windows your running in it.

unless your using Apple & in that case I can't help you cos I wont touch them myself.

[Clunk]

Thanks

It is very expensive to have done??

depends on who does it!!!!!! lol

[patch697]

Thanks

It is very expensive to have done??

No not really but that depends largely on how much HD reconstruction work it needs.

Myself & the guy I would recommend won't continue doing any work on a customers equipment without consulting them first after our initial inspection has been carried out.

[patch697]

Microsoft Windows XP, Professional, Version 2002, Service Pack 3.

Be right with a Plass7y im on a caal.

[snicko]

"May be infected by unknown virus Win32/DH.00000000{00008001-00000000-00000000}";"c:\System Volume Information\_restore{233BEA63-C0D4-46EF-8798-50C0E8520D96}\RP662\A0133883.exe";"Object is inaccessible.";"2/12/2011, 8:22:05 AM";"file";"C:\WINDOWS\system32\svchost.exe"

This keeps coming up on my laptop.

[patch697]

Microsoft Windows XP, Professional, Version 2002, Service Pack 3.

Ok..... with yours I nned you to go back & do the same as you did before to get to the basic info page, then find the hardware tab at the top of the page click that & in the new page find the device manager button.

Once you click on that it will open a new page with a list of items in it. If you only have one item here it should be the word computer with an "X" marked box. click on the "X" marked box & should brop down a list.

In that list if the is any listing with a question make or an exclamation make post back which item is marked please.