Ffs this is now my 2nd attempt to reply. First relly has gone to the stars.

I used to have average internet connection, rarely off line, but slow. Had my local nbn dude hook me up a couple of months ago and now have more offline time than ever before. When he hooked me into the nbn I went hard offline instantly while he was here. He blamed all sorts of things but i didn't let him leave before I was back online. Took him 2 hours and he wasn't a happy camper. Just wanted to get in and out with no care. So now I have a completely shit internet connection rather than a usually shit connection. Two thumbs up, great work!