Powerful 4x4 products I purchased not of merchantable quality as they describe!!!

[BundyDave]

Hi All I would like to share this with you so you can make up for yourselves what kind of products and support you get from Powerful4x4. I bought a rear dual wheel carrier just under a year ago and I had notified them that it was not quite right from day one. I had issues with the bull bar too. Some of them have been rectified.

My vehicle is a GU IV 2006 Patrol

The bottom line is THEY MARKET THEIR PRODUCTS AS SUITING A CERTAIN MODEL BUT BOTH OF THE BARS I BOUGHT NEEDED MODIFICATIONS TO GET THEM TO DO WHAT THEY MARKET THEM AS DOING OUT OF THE BOX.

Dual wheel carrier had to have spacers placed on the back of the bar (centre) to stop it riding up and pushing the flares up. The powder coating bubbled when tightening the bolts to get the bar to sit properly.

Powerful 4x4 won't acknowledge that the bar from new was possibly not "TRUE". They keep deflecting the issue, and then just stop responding. The two wheel carriers I received with the bar did not suit the GUIV. I was sent replacement bars. Oh and they had upgraded latches so I had to drill through the bar to relocate the old latches as the new bars have been rotated 90 deg.

These arms now rattle when driving they don't line up correctly despite having only ever had oem rims and tyres mounted to them. The number plate bracket did not fit, I was sent 3 different manufactured brackets before I received one that fit.

They refuse to get someone to inspect it to see what I'm referring to, such requests are unanswered or emails ignored.

The bullbar which is sold as a winch bar had to be grinded to get the winch fairlead to fit.

All the problems I bring to their attention are met by, "oh we have never had so many issues with one of our products." This is a lie, as the product would have been replaced by now or repaired. If they have such good quality products any manufacturer would have replaced them,. P 4x4 however try to avoid the issue, happy to send out parts to make it look like they are fixing the problems but don't. I am sure they know their products are not of merchantable quality and are hoping people just get tired and go away.

They refuse to get it looked at by an engineer as they are afraid of the results.

I have been in touch with the ACCC who have said they will be following the matter up. I have advised them to wait as I will try to get an engineer to examine the product first.

I will keep you all posted as to the outcome of this.

Regards

Dave

[Agronaught]

I can confirm the fairlead problem, but haven't found a solution myself. Its the last task to complete the install.

Im hoping to find a slightly smaller fairlead.

[Bloodyaussie]

Good luck mate, I wondered about there products myself and had concerns with them being in the same ilk as many Chinese crap out there.

Keep us informed mate.....

[Maxhead]

Mate, I know how you feel!. I have been going through some issues with TJM Queanbeyan and I can say it hasn't been easy!

Every single accessory that has been installed has been fuc&ed up

To start of the bull bar indicator was brown from water getting into it. The $1000 xray vision light got water in it!
The TJM side steps cut through my air con pipe and I lost my air con!
The second battery leaked everywhere so they had to spray pain evrything

[Winnie]

Any issues with that Rasslar rear bar?

[scotty83]

I have had the same problem with their products. Premium bullbar. Hitch receivers didn't fit and i broke the welds on the captive bolts in the chassis rail trying to tighten down due to the angle. Then the roller fairlead for the steel rope winch (supplied by them) didn't fit so i was forced to purchase dyna rope and alloy fairlead to make this work.

Bullbar park and indicator lights were twisted and taped together. Not well either. asked for replacements got sent the same units. WTF...

The awning didn't come with any mounting brackets. (not normal from what i have seen of industry) even to fit their roof rack.

Glad to see I am not the only one with issues.

[hekarewe]

i can remember going into their new show room when they first started in bankstown i walked in door and heard the fraze "fully shick mate!!!" spotted a birker and a shamrag and knew i was in the wrong shop.

i am not a racist but when saw the place was owned and run by (being politicly correct) people of middle eastern appearance i knew i would be dealling with them. i have heard some very daming reports from people who have fitted their products and even saw a wheel carrier fall of one of their rear bars.

on the flip side i am having a rear bar fitted to my patrol and had it ordered from MILWELD ENG in mansfield vic it turned up damaged in transit, not only did they dispatch a new bar with out question and free of charge they threw in a jerry can holder for my incoviences. as far as i know they are a aussie company and do all their fabrication in house and to order might be worth your while talking to them they are also cheaper then powerful 4x4's rear bar from memory

[89gqpatrol4x4]

seems to be a common thread here with these cheaper priced items from a few different manufacturers. I think everyone is driven by the dollar ( including myself) showing time and time again that cheapest is not always the best. I too have been stung in alot of different situations and wish I had spent the extra and got the better item. I just hope my cheap winch doesn't sh*t itself when I really need it lol

[Winnie]

Hek, you're right, Millweld do all their own work right there in Mansfield, great blokes, great product, great service.

[Agronaught]

Im planning on heading to lannasvale tomorrow to ask about the fairlead.

Failing that im thinking about a steel hawes fairlead as i dont want to spend up on dyneema at this stage.