Got another phone call from Jess, they don't have stock until next week. They're paying for the panel to be returned to them (just printed the con note details). I'm reluctant to send it back without having received the other panel but it seems normal practice. Darche wouldn't send a new tent until the other was returned. So I'll document everything including a signed copy of the con note when it's picked up.
I truly feel sorry for Jess, she's on a hiding to nothing. She's pleasant to talk to but she has a lousy job working for these clowns. She even organised delivery of the missing drawer wings to be on same delivery as the panel. I wished her a Merry Christmas , I think she was bit surprised at that, but she is trying to help. Anyway, we will see what happens.....