BigRAWesty (2nd May 2016), growler2058 (2nd May 2016)
growler2058 (3rd May 2016), MudRunnerTD (2nd May 2016), Stropp (3rd May 2016)
More disappointing than angry with an auto supplier using e-bay.
Place an order and paid on the 17th April, its still not here, maybe tomorrow?
Tracking with Aus post shows latest update on the 26th.
Their site says delivery should have been between 21st to 27th April.
They used to be so good to deal with, got to wonder what has happened.
Sure there are supply issues sometimes, as the order is for 3 items they could send what they have or at least contact me to let me know what is happening.
Two and a half weeks when they were basically overnight is as the opening line says... disappointing.
Last edited by macca; 6th May 2016 at 12:20 PM.
Cheers
Macca
Is that a problem with the vendor, or Australia post?
Auspost. Had the same issue when my redarc was arriving that store in Bairns dale. They sent it gave me tracking the same day of purchase. Then it was stuck with auspost for 8 days God knows where. Tracking bar code and sticker on the parcel proved the day of send so the store wasn't bullshitting me .
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I've bought from that vendor on numerous occasions & although I've recommended them both on price & the fact that they are official Redarc re-sellers (so Redarc warranty applies - unlike some ebay sellers) on a number of occasions I have always found their communication to be virtually non existent. I learned years ago just to trust that my orders from them would arrive, which they always have. All vendors may have supply delays at times, & a little communication can go a long way & in an instance like this I reckon it might be well worthwhile sending autoelecau a polite reminder of that.
2006 4.2TDi ex-Telstra Remote area Camper. Patrol Sold after 11 years of ownership Replaced with 2006 OKA NT Expedition Truck. Cummins, Allison & lots of goodies
A Nomadic Life (Blog)
BigRAWesty (3rd May 2016), Hodge (3rd May 2016)
Cuppa, I have done exactly that with no response as yet, the money disappears from my Paypal account in an instant. Maybe they leave it there until dispatch. Fat chance of that happening.
It's the total lack of communication that is the problem, if its a quick transaction there really isn't any need for comms. It's when the delivery is delayed a bit of information would be nice.
While typing this the door bell rang, so now it is delivered.
Cheers
Macca
BigRAWesty (3rd May 2016)