Nissan: "We can't service your Patrol..."

[Hodge]

Dropped the car off for a quick oil and filter change. Express service they call it.

They just informed me they can't do it as the second battery tray is obstructing the oil filter assembly. But they've done it 3 or 4 other times.... Go figure.
They also told me there is An issue with the egr system as it's throwing up a code. (Egr blocked code).
And the funniest of all is ,supposedly there is a problem in the turbo control module and needs to be looked at or replaced. When I asked about this... What they were pointing at was the vaccum solenoid as it's now replaced by the Dawes and needle valves.
I attemped to explain it to him, but he's having none of it as he says it's all ecu controlled and cannot be altered.

Needles to say, waste of a morning.

Sent from my SM-G900I using Forum Runner

[Sir Roofy]

You will find a few doing this now
why not save the dollars and change your own oil and filters
i took my 3l di to nissan once about an issue with the manifold leaking
as soon as he saw the dawes and needle well end of story
never been back do my own service

[Hodge]

The only reason I went there mate is i have a few service vouchers with them from when I bought the car. Basically free express service.
I asked if they could just give me the oil and filter and I'll do it my self as this saves them labor etc... But they disagreed.
Oh well.

Sent from my SM-G900I using Forum Runner

[Sir Roofy]

Guess you wont be needing the vouchers then
just get the oil and filters from repco or others

[Maxhead]

Sell the vouchers to fund your oil and filters happy days...Unless they're vehicle specific.

[Hodge]

Sell the vouchers to fund your oil and filters happy days

Mate the amount of incompetence I've witnessed there this morning, I couldn't bring my self to give them to someone else to go through it.

Sent from my SM-G900I using Forum Runner

[nissannewby]

I really didn't think they could refuse to work on your car? If it's still under warranty then get it in writing they refused to work on it.

[rusty_nail]

yeah but the warranty would be voided i think mate

[Sir Roofy]

i really didn't think they could refuse to work on your car? If it's still under warranty then get it in writing they refused to work on it.

if you been adding things to it your warranty is no good mate
its not in there manual they wont touch it,stand to be corrected
but recon im on the money with this one

[rusty_nail]

roofy, you're always on the money mate