So, further to my previous posts .... the garage in question have offered us $300 towards our excess. Costs have been estimated at $2250, so not happy with this.
Nissan confirmed that the indicators are fitted to confirm that the wheels "have been correctly tensioned and re-tensioned as per the Nissan instructions for this vehicle", which is:
- tighten by hand
- tighten in star pattern to 60Nm
- tighten in star pattern to 133Nm
The garage confirmed how they fit the wheel, which is:
- tighten by hand
- tighten in star pattern to pre-set tension with their air-ratchet
- check and tighten with hand brace
Which is NOT how Nissan recommend, and therefore we are still saying they are to blame.
A letter with all the facts has now gone to the state manager of this very well known chain .... we'll see what happens next!
I am biting my tongue to stop me naming and shaming .... waiting on a response .... but not a happy bunny!
We're still running on 5 studs on that wheel, and dont have a spare .... so we're very cautious about driving her at the moment.
More updated coming when I have them
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