Disappointed MudMap Customer missed out on Upgrade

**NP99** · 25th September 2013, 10:19 PM

Originally Posted by megatexture

With this kind of customer service I know I won't be having anything to do with them!,I bet they were taking $ off people to the day the new app came out. It should be a free upgrade or they should continue to update it along side the new one at least for a few yrs...

You're on the money there mate!

**NP99** · 25th September 2013, 10:22 PM

Originally Posted by Drewboyaus

So here is the response (finally):

Hi Andrew, thanks for getting in touch with us.

Mud Map 2 and HD are seperate apps with different feature sets. [More
info](http://kb.mud-maps.com/help/kb/mud-m...and-mud-map-hd)

For HD customers, we do provide a $30 rebate.

If you have other questions, just give me a shout any time.

What a crock! Like I said before, the idea I paid $150.....thats one hundred and fifty dollars NOT FIVE DOLLARS for an app that within 4 months was to have no further development and to be replaced by a better featured app made by the same people but with a different name so there was no upgrade and they could wring another wad of cash from fools like me who bought the original program.
If this remains the status quo then the bunch of thieving pr!ks at that organisation will be having a date with consumer affairs.
There is a reasonable expectation when I pay 150 for an app that it will continue to be developed.

That's a p1ss weak reply, my plan is to go via qcat and seek recourse. Not good enough mm!!!

**BigRAWesty** · 29th September 2013, 10:58 AM

Have you guys taking this to their face book page?? Get it in the open or nothing Will happen..

**megatexture** · 29th September 2013, 11:57 AM

Wouldn't it be interesting to know how long it will take them to show there ugly mug in here again though, without prompting that is. However westy is right I'm sure drewboyaus isn't the only one they are robbing.

**NP99** · 29th September 2013, 02:22 PM

Originally Posted by Westy's Accessories

Have you guys taking this to their face book page?? Get it in the open or nothing Will happen..

Good idea, plus the warning here will inform people about the poor rating of mm service.

**BigRAWesty** · 29th September 2013, 05:55 PM

Originally Posted by megatexture

Wouldn't it be interesting to know how long it will take them to show there ugly mug in here again though, without prompting that is. However westy is right I'm sure drewboyaus isn't the only one they are robbing.

I sent them a message about their page they have here and how there were some members who had questions...
They said they would come on over.. Might jump on the cp and send them a link to their page to make it a bit easier..

Can the mods see when last log On was or just last post??

**Drewboyaus** · 29th September 2013, 06:27 PM

They won't come in here. They just want to take people's money.

**MudRunnerTD** · 29th September 2013, 06:43 PM

Originally Posted by Drewboyaus

They won't come in here. They just want to take people's money.

Hey Drew please see first post in this thread.

**Woof** · 29th September 2013, 06:57 PM

Mud Map has not been on here since the date of their thread start, 15th Feb 2013

**Bloodyaussie** · 29th September 2013, 06:58 PM

Yeah and people are still welcoming them... I think that thread should be locked!!!

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