Beware Account hackers are here !

[Bazhemps]

Hi Folks,
It happens, morgage account with large bank, come home to letter from said bank advising me the they are in receipt of change to my contact details, if I did not provide this information contact them immediately. On doing so I was advised I had change my mobile phone number. It took some convincing them that my Wife or Myself had not instigated this, my number was immediately change back to original. I asked how this could happen and they said an investigation would take place. Arrive home next day to 4 letters advising us that a new payee had been added to our account. Back on the blower and am told it must be a friend of ours, informed them the person was unknown to us. (to withdraw from our account you set up the Payee and a code is texed to you to approve the payment so thats why my mobile no. was changed) after 4 attempts you would think the Bank would have been suspicious. Luckily we have a withdrawal cap on the account, I am guessing this shister went the full monty and was unable to withdraw. Bottom line is account suspended, new cards to be issued, new pin numbers, set up new account and one week without access to our money. Called them back to see if investigation had taken place, would not divulge any thing to us only to say it appeared an inside job as the other account was with held with the same bank. Thanked me for being alert to what was going down "DUH". We do not use mobile phone for banking the only time we access is at home on P.C. and the access with passwords we thought was very secure, they have since changed their system for payments. So be alert.
Baz