2010 Patrol getting hot under load

[emm]

They kept a sample of the coolant to show me, it had separated by the time I got there but there was 50 percent grey sludge at the bottom.
I reckon if I had fought it I could have claimed warranty from Brighton Nissan where we bought it., but they would have wanted us to drive it up to get fixed... stuff that. .
The guy from Geelong has recommended another flush of the radiator at the next service, he wasn't too bad.. he said we shouldn't have a problem with it again as long as it's serviced properly.
Here's hoping...

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[taslucas]

Good to hear you have it sorted now. It sucks when you cant trust qualified mechanics.

[Drew]

One thing I've learned from our experience with our local Nissan dealership is that you can't trust them so get it in writing.

Once it's in writing, get ready for a fight or a "oh he's left now" or "he was never authorised to give such an undertaking" or let it go, pick your battles and once out of warranty find someone that does the right thing and looks after you.

In a nutshell some dealers are full of it

[Robo]

sounds like a tall story, going by what I read here so far.
not trying to rev you up but doesn't sound right
Hummm for such a new car there should be records that could be easily tracked down, "who did what".
may of even done it by mistake themselves and are not willing to admit to it
someone travelling through not coming back.
you saw them take the sample out of the car.
Its your $500.
$230 an hour for what?, 2 hrs work. and $40 of coolant
they are mechanics, if not an apprentice, not medical doctors.

[threedogs]

Tell me if I'm wrong but looks like BRIGHTON Nissan serviced your 4x4 for some reason around 46k and fluids were changed.
now Nissan do the work at GEELONG Nissan, trucks 2 years old where's the paper trail ? trucks only done 50k something NQR

[emm]

We bought the car from Brighton Nissan at 48000kms but they did not give it the 45000k service it had been due for. They said just get it serviced at 50000k and it would be fine for warranty.
Brighton Nissan got it as a trade in on the manual model (ours is auto) and it had previously been serviced in moe at a pedders suspension who also do services.
When I spoke to the mechanic from pedders moe, they said they don't use Nissan coolant but they use compatible coolant and there shouldn't have been a problem.
I don't know... people saying they react, others saying they don't.. the guy from Nissan Geelong told me they have put Nissan coolant in it now and just be careful because it reacts easily with other coolant...
My husband is mad that we really didn't have a warranty after all, but I am just thankful that the problem has (hopefully) been solved... I don't want to argue when I don't have the head knowledge.
Personally, I wonder if there is something contaminating the radiator of the 2010 model which surfaces around the 50000k mark??
We just have to tow the caravan up a few hills and test it now...


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[BearGUST]

IF the problem is fixed I don't think $500 is unreasonable. A couple of hours labour to thoroughly flush the cooling system, hopefully removing/replacing the thermostat. Remove radiator and send it away to be flushed properly, a bottle of genuine coolant at retail price... Adds up very quickly.
If you're willing to cop that on the chin, so be it.
If you're not you'll have to prove that the two coolant reacted, only way is to get both the coolants and mix them, then heat the mix up, then cool, then heat and so on. If it turns to jelly you can hit the Pedders place up for your costs.

[threedogs]

I hear you Emm, may be different if things were more complicated, but you're up and running now.
Hopefully servicing your new pride and joy at the correct intervals etc will see many years of trouble free motoring ahead of you
enjoy

[Lonicus]

What still gets me about this whole episode is that you're having to pay for something someone else did prior to you owning the car.

The Nissan dealership accepted the trade, the car then became their responsibility. They sold the car to you, with a warranty. The car was faulty, through no fault of yours, they have a responsibility to fix it under warranty.

Doesn't matter what the previous owner did or didn't do, the dealership took the car on and also took on the responsibility to sell you a roadworthy car, which I assume it was advertised as, they didn't so it's up to them to get it in a roadworthy condition, not you.

[lorrieandjas]

What still gets me about this whole episode is that you're having to pay for something someone else did prior to you owning the car.

The Nissan dealership accepted the trade, the car then became their responsibility. They sold the car to you, with a warranty. The car was faulty, through no fault of yours, they have a responsibility to fix it under warranty.

Doesn't matter what the previous owner did or didn't do, the dealership took the car on and also took on the responsibility to sell you a roadworthy car, which I assume it was advertised as, they didn't so it's up to them to get it in a roadworthy condition, not you.

Hi Lonicus - I understand what you are saying but in terms of the TPA and warranties it is quite clear that if a dealer "knowingly" did something they shouldn't or didn't do something they should then the stat warranty would take effect. However, in this case there was no reason for the dealer to check the fluid (not part of the current service interval?), there is no breach of duty of care, etc. Sucks - yes. But in this case I think its one of those things that you have to chalk up to stuff happens.

I was involved in a similar situation but with respect to a light plane. A wing fuel cap cover was replaced by the previous owner with a non-vented cap resulting in the tank bladder not being able to vent and showing a near full reading while the left tank was showing near empty. Luckily they train you for this because when I switched to the right tank the engine started to falter - not a great feeling at 7,500 feet and no petrol station to pull over into! Had to declare a pan pan and land in a field.

Long story short, would have been picked up (maybe) in its next 100 hourly but I had no recourse to chasing the broker who sold it due to the fact that he had no requirement to check a simple thing like a fuel cap. As it was explained to me should have checked the maintenance papers (which I did but it wasn't recorded).

I hate things like this - BUT - I am still not convinced there is not some other inherent issue in the 2010 model with some breakdown in the radiator/cooling system causing the coolant to turn to goop?