A walk thru would be awesome Nic. I'm just getting the courage up to do this lol!
My computer is a HP, should I try the HP restore first?
How much work is it to reinstall the drivers?
But you've still got your phone and the wonderful mc you tool!!!!! ;):D
Black screen of death help me!!!
I leave my computer on 24/7 but we had a black out today. Just got home and it won't start. Goes through the usual start up but before windows start the screen just goes black but you can see the mouse cursor.
It wants to do a disk scan, I press ok, same thing happens above.
Then I tried to boot in safe mode which works fine and then restarted computer in normal mode same problem as above but it says cannot open volume for direct access when I try to run a disk scan on start up.
If I try to start comp without running disk check same problem as the start.
My question is...help me please!!!
Second question...what can I do in safe mode to try and find and fix this problem. This poor old clunker has had a hard life!!!
What O/S Andy?
Hiya AB, sounds like you have lost startup files...........The fix: If its a laptop, remove hard-drive, keep hard-drive, then bash-burn-bury laptop. buy a new one and externally connect HDD to gain access to files.
If you have a newish desktop computer: remove hard-drive, and install a new HDD, format and load windows. Once again externally access your old HDD via cable and gain access to your old files.
If its an old desktop computer: bash-burn-bury
do you run Windows mate and if so what version? I.E Windows XP, Vista or Windows 7
my screen kept going blank and turned out to be hibernation was set to 1 minute
some update changed it
Sorry boys, yeah old xp
I just spoke to my friend ill drop it off tomoz to him and pray. He said as long the drive hasn't fried we can get info off and ill just get a new computer.
I'm so stressed...lol
So much info, so many program's I have collected!!!
Contacts, emails, info!!!
No back up, I'm an idiot!!!
AB, 2 things:
The following errors occurred with your submission
AB has exceeded their stored private messages quota and cannot accept further messages until they clear some space.
Clear your inbox, im was trying to send you a PM :)
2ns thing. By taking out your old hard drive and using a new one, you do not loose anything at all. You can gain access to all your 'life' on your old HDD. But I would use a new HDD to install a fresh install and then once everythinf is working well, transfer your 'life from your old HDD to the new one. Then you can format the old disk and use it as a backup drive.
I hope I sound clear in the above
Repair reinstall usually fixes XP issues, as long as the Hard Drive is ok.
but yes I recommend backing it all up onto another computer first.
Thank you gents, I feel somewhat slightly better...lol
I am a software bloke not hardware so I struggle with this.
Ill take it to my friend tomorrow and spend tonight in the fetal position praying the information is still there.
Ill turn it off now as I have been known to try and DIY fix ups and make things worse...lol
I'm no computer guru but try booting to command prompt only, majority of the time its the F8 key to give you booting options then run Chkdsk
or boot up in safe mode and run Chkdsk
I have had it happen before and I have always recovered from it.
The other thing to try if you have a spare computer 2 use is run your HDD as a slave 9 times out of 10 it will recognize its got an error and run the Chkdsk anyway
Just to clarify a repair reinstall of windows xp will leave all user files and programs as is but will reset windows.
I use to do it all the time easy as fix.
Quick google have a read of this https://forums.malwarebytes.org/inde...howtopic=61918
Ok so I'm assuming its not a good idea to leave computers on all the time in case or black outs or surges or solar flares which are apparently due soon and will bring us back to the Stone Age shortly????
id guess it would give it a chance to do auto updates occasionally and also let it have a little rest:)
Ok I can't help myself..lol
So I have now booted in safe mode and can see all of my files so one would assume my drive is still ok?
That's fine I can deal with that...lol
Thanks mate!
Todd, I can't run check disk..Attachment 36037Attachment 36038
There's a restore point from 5 days ago, should I try that?
Righto I give up..lol
Can't restore because its found local disk errors and wants to check errors but you can only schedule error checking on next start up which will fail... Lol
For Lucas, I would strongly advise against using HP restore. While it does restore your laptop it also fills your hard drive with all the unnecessary crap that HP want you to use. What I would do and do for all my laptops and pc's, BA knows how many I got,
- get all the drivers from the HP website for your laptop, unzip them if they are zip files and put them onto a USB stick.
- Then grab copy of your chosen O/s, put it in your laptop, reboot and reload fresh.
- Then just put the drivers in for the LAN, USB, touchpad, graphics, wireless card, chipset drivers etc etc.
- Then do an Windose update, put your favorite A/v on, not Norton for the love of god
- Then load on your favorite browser, email program (don't forget to back up your email data too) and Micro$oft Office program
- Download the latest is Adode Reader, Flash player plugin etc etc
For Andy.
Sounds like your graphics driver is foobar from the sudden shut down. Because you can get into safe mode its a software issue. No biggie. Many things to try, uninstalling the graphics drive when in safe mode, reboot and reload the driver. The screen will be all out of wack with no drivers but its manageable to surf the net to find the driver if you don't already have it.
Boot into safe mode and you should get an option to boot to the last known good configuration, or something along the lines of that. Try this. Or....
Boot into Safe mode, click start > My Computer > Right click on your primary drive C: it usually is > click properties > click tools in the upper tab > clcik check now under error checking > select "Automatically fix file system errors" It will then say it wants to do this check upon the next restart etc etc, select yes and then restart.
Or
Boot into safe mode again, once in Windose, Select the Run tab, type in cmd. This will bring up a black screen. If your O/s is loaded onto the C: drive type in chkdsk /f. The /f is the command to find and fix file system errors, if you type /r instead of f this command will find and fix file system errors but also scan for and try to recover bad sectors on the hard drive.
Both options here do the same thing but in different ways.
Something I always used to push onto my customers is back, back backup! Get yourself a NAS (Network Attached Storage) or even a portable hard drive and back the shit up!!!!.
Cloud storage is great for important files etc, I use dropbox, to back up my emails and other files. Free accounts for up to around 50GB are available. Plus you can have dropbox on your smart phone too and when you take a pic anywhere, you can upload it to drop box on your phone, then when you get home you can see the pic on your computer without plugging a cable in.
Business stuff goes onto my NAS ( and onto a portable drive kept off site) which holds 6 x 2TB drives, it uses only five and the sixth one just sits there and if one drive goes south the sixth will take over the foobar drive and then email me if this happens.
Every laptop and pc I have I keep all the drivers on the NAS, all Windose Discs, Micro$soft dics, anything I have created image files and store them on my NAS.
But as for your issue. It will be a driver issue I reckon if you can get into safe mode fine.
I'm not a fan of system restore or repair, MS failed big time on both.
At what point are you running chkdsk? So by the sound of it you can boot up in safe mode and windows loads up so yes your data files should be fine.
If you can safe boot with networking and have internet access just download Windows XP black edition and re install windows