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It's your roofrack & car & by all means try to sort it, but if you do it will stuff any possibility of Ironman sorting it or offering a refund, not unreasonably. I would suggest not rushing into anything, contact Ironman direct & give them a reasonable opportunity to respond, before deciding your next step. They have to have the chance to see the problem & the damage caused. Alternatively fix it yourself as best you can, & leave it at that. Any manufacturer can produce something that falls below standard from time to time, it's how they deal with it when brought to their attention which should determine their reputation.
Cuppa
2006 4.2TDi ex-Telstra Remote area Camper. Patrol Sold after 11 years of ownership Replaced with 2006 OKA NT Expedition Truck. Cummins, Allison & lots of goodies A Nomadic Life (Blog)
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