Disappointed MudMap Customer missed out on Upgrade

[MudMap]

Thank you for the timely reply Maria. I have seen some product vendors duck and weave rather than stay and answer the questions, much appreciated. (Not from this forum). Can you understand why we are upset though? $150 ish is a lot of money to invest in a product that has a good name in the outdoor community thinking that it would serve us well. We, certainly I,feel somewhat let down (insert choice words) that I paid good money for a product that can no longer be procured and was made obsolete due to 3rd party mapping engine issues.

When I bought my iPhone and iPad I never expected apple to upgrade for free the hardware for each new release, I do expect and receive iOS updates for free and that keeps me current for the money I paid.

Shane

Hey NP99,

I completely understand where you are coming from. I think the main confusion was because people didn't realise that there would be continuous updates and free maps for Mud Map HD. Mud Map HD has significantly improved since the release of Mud Map 2. We have added a brand new Fraser Island map free of charge, as well as a Barrington Tops map which took us significant resources to develop. We have also worked hard to improve functionality and design. After the release of Mud Map 2, Mud Map HD got a significant interface change to improve map stability and browsing of maps. Again, this was aimed at improving Mud Map HD. I don't think it is accurate to suggest we have not supported this app as we are using a large amount of development time and resources to continuously improve this product and we will continue to do so.

Cheers,
Maria from MUDMAP