Overheating 2010 GU Patrol

[happygu]

Don't worry too much Nipa, as my temperature gauge hasn't ever moved from it's normal position in the 11 years of owning 3 Litre Patrols, and that is with towing heavy loads as well. That is the wierd thing about this - a properly functioning 3 Litre doesn't ever overheat.

Goat's Turbo and Intercooler sizzling......now they normally get warm, but something about this just ain't quite right, and if it isn't the radiator or the exhaust, then it can only be back to the motor itself - possibly something with the replaced turbocharger, CPU or sensor, or worse still a cracked head or.... Nissan's Problem

Mic

[Goat]

Have a feeling we bought a Friday Patrol .........

[Goat]

Go to Nissan Australia's FaceBook page and start posting on the hour every hour your plight and see how much notice they take of you then.

They have blocked the missus from posting on the 4x4 page. She has started on their "Nissan Australia" page. Guess its only a matter of time before they block her from that that one as well.

[threedogs]

Australia the land of freedom of speech as long as you don't talk about mr Nissan.
Mr Nissan could of handled this SO MUCH BETTER, what a great PR opportunity for them
to win back customer confidence again. But no, we all go on saying the same old, same old about nissan
Because IMO they don't give a S&%T about you or me

[MudRunnerTD]

They have blocked the missus from posting on the 4x4 page. She has started on their "Nissan Australia" page. Guess its only a matter of time before they block her from that that one as well.

Give us a look at the spiel your missus is posting on their page and what page she is putting it on. I'd be happy to post a copy on their page too. I wonder what they will do when everyone that reads this thread posts the same complaint quoting you guys. Maybe they will bounce us all??

[Winnie]

I'm in for that, maybe it will get the point across.

Tappa tappa

[threedogs]

I wish you well in this , but feel it will fall on deaf ears.
I really feel for Goat and his GLW for all this crap they are going through. Why not instead invite or give mr Nissan free sponsorship, etc to the forum
similar to the way ARB monitor the forum for feedback. Just have to look at the way customers were treated with the bubbles on their dash.

[Goat]

OK. These are some of the comments she wrote on the Nissan 4x4 page and the Nissan Australia page. Gone now. The only thing that's showing up is her "likes" on other "bad" comments made by others. Guess they will go soon too.

"Our 2010 Patrol turbo diesel cab chassis was bought new in 2010 and now has 70,000 kms on the clock, still under warranty. At 35,000 kms, the turbo failed, and we had to fight with Nissan Australia to get it replaced. Took 3 weeks. Three weeks ago, it started to overheat whilst towing a trailer up a hill on a main road. The answer was to "remove the driving lights". Done. No change. Still overheat
ing.
Next investigation included checking the radiator (pressure tests), changing the fan coupling (took a week), check hoses and thermostat, check for a blown head gasket - all negative (according to the dealer). Done. No change. Still overheating.
The final straw came when Nissan Australia wanted a certified weighbridge docket showing the front and rear axle weights, and then have the service manager ride in the car with my Other Half VIDEOING the dashboard gauges and the road they were travelling on. Told the Customer Service Manager in Melbourne to stuff their ideas where the sun don't shine. Vehicle off the road for 3 weeks and no diagnosis.
An independent mechanic has told us that, with all the episodes of overheating, the engine would now be stuffed. Fair Trading will now handle it.
Nissan just don't want to pay out for warranty claims."

and

"Nissan Australia's "customer service" is a contradiction in terms. They don't have "customer service". They subcontract their "customer service" section out to another company, solely for the purpose of avoiding warranty claims, I'd say."

and

"We are having a hell of a blue with Nissan Australia over their inability to diagnose an overheating problem in a 2 year old Patrol cab chassis. Has taken them 3 weeks and have gotten nowhere. "Take off the driving lights", "flush the block and radiator", "change the thermostat", "you are overloading it"! The crunch came when they wanted the Other Half to drive the car up a hill with the dealer's service manager sitting beside him VIDEOING the dash gauges and the road. How stupid do they think we are!! We had a 1990 Holden Rodeo with more guts than this Patrol. Damn shame we got rid of it."
"

[threedogs]

Sounds fair to me, only slight angry tone about it, need to let Legal people handle it now as sometimes the wording is very important. You certainly don't want this to come back and bite you on the butt.


Yo Goat what area are you from????

[Goat]

Near Bathurst, in NSW. Windy at the moment.......