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:offtopic: Apologies
Had a leak in mine and finally tracked it down to the push plug thingies that hold the panel to the firewall, the one the wiper shafts come through.
Had a windscreen replace while I wasn't here and he must of had a job to get it off because of the silicon at each plug, he put it all together and first rain it leaked.
Re-applied the silicon and all is sealed again. Would have thought he would have done a better job as it must be common.
Hey Macca,
Was that a glass claim through us?
Cheers
No mate, thats why I put "off topic"Quote:
Originally Posted by Club 4x4
But I am moving over to you just before our next trip to the centre and taking the 15K recovery offer.
Jackson has been looking after our policy and he is very good to deal with.
Going to wipe the 6 weeks left on our existing policy to get the better cover you offer.
It's called the Scuttle Panel (amongst other more profane things) and it is almost always guaranteed to leak on the Pax footwell if the Windscreen dude isn't experienced with Patrols.Quote:
Originally Posted by macca
The source is usually from the Scrivet type fasteners...
Sorry for the 'jack
Yes ET it was the passenger side too. Screvit, thats the word. Thanks
Good to see these guys are on the ball.👍
Sent from my XT1033
As I haven't driven the vehicle since the install haven't even started it I'm unsure where the leak is from but i used to see it dripping down the a pillar
and also saw it a few times come through the rear view mirror, It was the original rubber not now.
My main concern though is the roof lining the parts going down the a pillar weren't put at all then they came back and sort of jammed them in
and done an absolute terrible job and have also torn the corners of the lining.
The installers said its not my fault the roof lining on GQ's shrink that''s the best I can do.
I struggle with confrontation so just left it, but after a lot of thought I've decided I'm not happy with the that''s the best I can do attitude,
since I'm removing every stone chip, scratch and dent and redoing all the flooring and half the electrics,
I believe I shouldn't have to put up with a shoddy job and piss poor excuses.
I know my roof lining wasn't perfect before but it didn't have tears in the front corners and fitted well.
Sorry for the long winded post :p
Morning Colin,
Really sorry to hear this and as you know i'm getting the team onto it today. You may get a call just to understand a bit more about what's been going on. The repairer will definitely be getting a call.
My advice with these sorts of things is ALWAYS give us a call. If you're not getting what you need out of a repairer we need to know about it - we will confront them for you mate that's what were here for.
The worst that can happen is we investigate and the answer is nothing more can be done, but that way you can get some sort of resolution rather than it lingering around in the back of your head.
Stay tuned.
Kalen
Just wanted to say thanks for your help Kalen.
I'll be going down to see the windscreen guys this week and leaving my rig with them for the day so they can refit everything right.
Hopefully the roof lining will look as good as the rest of the car.
Attachment 67304
Who does your windscreen repairs Kalen?
Mine needs to be replaced after copping a stone from a truck on the freeway this morning. Scared the shite out of me too. As i though some little turd was dropping stones from the over pass. But it was the truck in front litterally dropping half his load over the road.
Sent from my GT-N7105T using Tapatalk
Morning,Quote:
Originally Posted by BSRT.Beast
No problems, I did get informed of the rectification activity that was happening with your truck last week. Glad the repairer took responsibility for their actions.
I do apologise it took so long. As always, my advice is, if you're not happy with repair work, please sing out. Here, on Facebook, on the phone, via email etc. It's critical that we hear about how we can do things better.
Please let me know how you go once they've had a shot at the fix.
Kal
Morning Mudski,Quote:
Originally Posted by mudski
Must've been a hell of a rock for you to suspect it was being thrown from an overpass. Glad you're OK regardless mate.
Repairers are chosen based on where you are located. Can I get one of the team to give you a call and lodge your Glass claim? Let me know a time and a number they can call you on.
Cheers
Kal
We have had a few reports of kids dropping handfuls of rocks from the overpass near me. Luckily not big rocks or bricks, but dangerous none the less.Quote:
Originally Posted by Club 4x4
Upon close inspection ive lost a headlight cover too from a rock. Lucky i had the covers...
Ill get in contaact with you guys via email if you wish in the coming week or so. Got a crap load on at the moment, the ding is on the left of the windscreen so its no big issue visual wise, and the Patrol doesnt get driven much...
Cheers.
Mark.
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G'day Mark, Fair enough.
Whenever you're ready, its easier and quicker to do it over the phone. So i can get one of the team to give you a call or give us a tingle on 1800 CLUB 4X4.
Cheers
Kal
Big thanks to Kal and crew...................got myself some new insurance, more coverage and cheaper
Nice one! Glad to have you on board!!Quote:
Originally Posted by Doggy
Sent from my iPhone using Tapatalk
So when are you guys going to call me to tell me I won the Engel comp you were running?
Unlikely. It's an ARB fridge :-). Still got until the 30th to enter everyone!!Quote:
Originally Posted by Winnie
Sent from my iPhone using Tapatalk
Haha, whoops! Alrighty then I will just keep waiting by the phone I guess.Quote:
Originally Posted by Club 4x4
Got the windscreen done yesterday. All was easy with C4x4. Just rang them up, told them about the windscreen and they did the rest. Too easy. Thanks C4x4!
Fitter was done in less than half an hour, my only gripe is they could have cleaned up their mess. Left broken glass through the inside front of the car. And they totally rooted the lower windscreen seal. So $160 later I have a new one to put in. Buuut, it was an old seal.... Not so much of a big deal though, a good excuse to remove the plenum cover and sand out the rust and paint it all.
Gday Mark,Quote:
Originally Posted by mudski
Care to send me through some photos of the mess they left so i can feed that back to management at the supplier?
Also, i'm not sure why you were up for the cost of the seal replacement?
Please, send me through all the photos you can mate.
Kal
Ahh sorry I had cleaned up the glass... The rubber that they broke, it was the original rubber on there, so its 15 years old, and gone pretty hard. For them to NOT have ruined the rubber they would have had to remove it and this took me about half an hour to do as the plastic screws holding the plenum cover, which sits over this lower rubber were a right PIA to remove without breaking.Quote:
Originally Posted by Club 4x4
I'm not too fussed to be honest about the rubber, yeah it could have been avoided maybe, but the fitter needs to keep a portable vacuum cleaner with him I think. If I didn't see the small fragments of glass all through the sheepskin seat covers. sitting on it might have been a bit painful.
I wish all insurers were you like you guys. Most just don't give a stuff. Yet another thing that what makes C4x4 stand out from the others.
Attachment 67580
Ahhh ok i see, so you removed the seal yourself before they arrived...
Mate the feedback is important and i will ensure management at the provider see's your feedback about the glass. We are about helping at a time of need, not creating more issues.
Cheers
No I hadn't. I removed it after they fitted the new screen, as the old one got damaged in fitment of the new screen, to replace the one pictured.Quote:
Originally Posted by Club 4x4
G'day Everyone, i know not everyone likes Facebook, so i thought i'd share our latest blog post here. Cheers
http://www.club4x4.com.au/a-guide-to...d-road-safety/
40 in your convoy. Wow! That makes for some slow traveling. Good right up though. Thanks...
It was slow going, but I guess that's the point! It's about taking in the journey :-)Quote:
Originally Posted by mudski
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G'day guys,
Not sure if anyone has noticed but we are running another competition - this time giving away 1 of 5 Hema Navigators.
All you have to do is click the link, enter your details and a quote number for your insurance. You can also enter your policy number (why should you be penalised if you're already a customer!)
It is a Facebook based competition and i know not everyone likes or uses Facebook, but thought i'd share anyway.
HERE'S THE LINK
Cheers and good luck!
Kalen
I didn't see you guys at the show. Thought you would have been there for sure. I saw Club Marine....
Hey mateQuote:
Originally Posted by mudski
We didn't exhibit this year unfortunately. But we were down there checking it out to make a decision about doing so next year :-)
Kal
Yeah bummer. I was hoping to see you and say hi. Next year maybe ay!Quote:
Originally Posted by Club 4x4
Morning all,
I thought i would jump on here and let everyone know that today we re-launched our Caravan and Camper Trailer product - covering Caravans, Camper Trailers, Slide on Camper and 5th Wheelers.
We've added some great coverage items including our Laid Up Cover, which allows you to nominate certain seasons in the year where you know you wont be using the trailer and would take a limited coverage for a cheaper premium, along with our Breakdown and Accident towing cover - removing the uncertainty around who covers the cost of towing the van if the tow vehicle is damaged or broken down.
Plenty more including a 10% multi-policy discount if you couple the product with the best 4X4 Insurance product on the market! We've also launched our new quoting website which allows you to quote both your tow vehicle and trailer at the same time - simplifying this and making the process of getting a price easier :-)
Click here to read more
If you have any questions feel free to contact us on 1800 CLUB 4X4
Cheers
Kalen
Hi Kalen
At the end of June we took out cover for our Patrol and Camper trailer, taking advantage of the 10% discount for multiple policy (approx $900 for Patrol and $520 for trailer)
Out of curiosity i just ran thru the quote process for the camper trailer to see if there was any difference with the re-launch.
Entering all of the same details for the camper trailer (not taking into account any discount for multiple policy) the premium now shows at $120 for the year.
The policy is in my wife's name so i cant just call and inquire against it. If i send you our policy number are you able to check because a $400 difference seems extreme.
cheers
John
Question ..........
I own two vehicles, one for daily use, and my 2014 Patrol for holidays and occasional weekend trips. As I am now retired and on a set income, holidays & trips needed to be well planed and funded for. My Patrol's insurance will soon be due and I'll be looking for a good price.
What I want may not exist .... reduced price for reduced use, equals reduced risk.
Does Club 4X4 offer a reduced price for those people that only use their 4WD less frequently than the annual average? Since retiring and buying a second vehicle, I estimate my 4WD will only travel between 5 - 6 thousand K's per year and while not in use, be parked in a locked garage with someone home most of the time. Having worked for an insurance company for 35 years, I am well aware that perceived "risk" is the driving factor in determine costs ( also profits for shareholders ), surely the situation I describe warrants a reduced price due to the reduced risk.
Is this something that Club 4X4 offers?
Bazza
G'day John, Can you Pm me your policy number and i'll have the team do some investigation for me.Quote:
Originally Posted by 71Bogan
I just tried to do an online quote for my camper trailer and I got to the part where you enter the driver's details, and could not proceed any further.
I will try it off my PC at home tonight but this was on my work PC using Google Chrome.
G'day Winnie - we've had reports of some slight issues on Android but not Chrome.Quote:
Originally Posted by Winnie
Would you mind trying it on Explorer? In the meantime i will forward this on to our developers as feedback.
Sorry about that
Hi Bazza,Quote:
Originally Posted by bazzaboy
The idea of launching a "limited use" coverage is one that is in the pipeline, but not available at the moment.
Stay tuned.
Cheers
Kalen
Hey Kalen,
This thread has been a really interesting read. My current insurance is up soon and i'm doing the usual hunt for a new deal.
Wondering where you guys sit with this situation...
I've got 2 sets of tires, a set of 32" BFG KO2's and set of 35" BFG KM2's.
I use the 35" when doing some of the more hardcore tracks but more often than not, I'm on the 32's. The patrol isn't my daily driver, it sits in the carport unless i'm going out 4wding.
Obviously no insurance will cover me for incidents on road with 35"s, that's fair enough.
My question is, would I be covered with Club 4x4 if my rig was stolen from my carport while sitting on the 35"s? I don't always change back to the 32"s after every hard weekend on the tracks but i want to have the piece of mind that I will be covered if the rig is stolen or somehow damaged while in my carport.
Also, would I be insured while using the 35"s off road? Lets say a river crossing in the High Country goes bad or a rollover happens. Am i covered then? I ask because we all know bigger tires improve off-road performance, they are a benefit while off road, would I be covered in the event of a single vehicle indecent while off road?
I live in Victoria where 35"s are not road worthy even with an engineer cert. Sadly that's the law for a vehicle on the road but its the off-road use i'm interested in.
One last side question, do you cover damage caused by contaminated fuel? (I seen you posted a link to Facebook a while ago but i couldn't find the post on your fb page)
Look forward to hearing from you mate
G'day Elz,Quote:
Originally Posted by Elz
Will try to answer all of your questions.
Like any insurer, we put the onus around legality of modifications in the hands of the policyholder/owner of vehicle. To me it sounds like you have a solid grasp on the legalities so i will leave that bit alone. The general view is that if an illegal modification is fond to have contributed to any claim, the claim may be reduced to declined. It's important to note that there is nothing distinguishing the treatment regardless of whether a claim occurs on a sealed road or dirty road/track.
In terms of theft you would be fine as the mods can't contribute to that (other than making it more attractive to thieves!)
I can confirm that Fuel Contamination is certainly something we cover - i believe this is the article you were looking for!http://www.club4x4.com.au/news-updat...aminated-fuel/
Hope that helps mate - please keep the conversation going