I got my suspension from these guys a couple years back, no problem whatsoever. Obviously things have changed.
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I got my suspension from these guys a couple years back, no problem whatsoever. Obviously things have changed.
i think its just hit and miss unfortunately. my mate has a double swag and when i first saw it i was impressed at the build quality it was very well made and didnt feel cheap at all. very comfortable for two people by all accounts. that said i still cant handle the way they do business.
Imo they are cheap because of finer details that are missed..
Like the roof racks.
They don't prep and prime them.
Just weld and straight to the power coaters. Now this could be saving them about $200 a rack, and to average jo blow itll have no affect, as he'll probably sell his car in 5 years.. but the bloke that's building a personal rig will notice because the paint is all rusting from underneath it.
The father inlaw had an arb rack..
15 years old it was and had only some small spots or rust where the bolts were..
The swags.
Sure not an issue for the normal user, But they use a cheaper rip stop quality canvas, zips are a bit iffy and a light weight base..
My brother being a fortnightly camper wore threw his base in about 10 months..
They blamed his size...
Yet the swags our parents had made for us when we were 16 years old are in mint condition...
I personally don't shop with em..
Although I'll admit I did buy the thumper compressor as I was in need it and had limited cash at the time..
But it's starting to slow only after 18 months..
An arb twin will take its spot when it finally goes..
Reposted on their FB page. They're ignoring my PM's now. Looks like Fair Trading is the next step.... :(
Seems they now have to approve any post to their page...lol
I recon Fair Trading will be a busy place for the next few months. A lot of Christmas dissapointments not only from this mob. It seems that some are just cons and many others just can't keep up with their promises. I still like looking at a product, touching it picking it up, paying and taking it home. I guess I'm just old.
Sadly I have had a similar experience with another company, lied to in the emails and lied about on the eBay feedback. They banned me too I think.
Also been researching caravans, there are a few FB sites about dealers and manufacturers completely ignoring customers who may have spent $80000 upwards of their retirement funds only to be left with an un-roadworthy lemon.
One lady owns the https://www.facebook.com/groups/lemoncaravansinaus/ site has a van that Pat Callanan gushes about, her story is horrendous and that "Flower" van mob is taking her to court for defamation etc.
Again advertising budgets not allowing a show like Pat's to research or more accurately report on problems so uninformed folk go by his word and take a lottery if their hard earned is going to be well spent.
Corporate profits come before anything else it seems. Very sad really.
i whacked up a big rant the other night,called them a bunch of wankers,rip off pricks and ignoreing people...to my amazement it went up,not long after that Jess answered some of my spam as i was posting on all their posts on the forum....but then i see they banned me from commenting on anything..i can see their shit and share it(like FARK) but that is it...i wouldn't f&^k with them...Just go to the bank and get ya money back,and also try and get onto the bloke that is threatening them with current affair,everyone should be doing this
Got another phone call from Jess, they don't have stock until next week. They're paying for the panel to be returned to them (just printed the con note details). I'm reluctant to send it back without having received the other panel but it seems normal practice. Darche wouldn't send a new tent until the other was returned. So I'll document everything including a signed copy of the con note when it's picked up.
I truly feel sorry for Jess, she's on a hiding to nothing. She's pleasant to talk to but she has a lousy job working for these clowns. She even organised delivery of the missing drawer wings to be on same delivery as the panel. I wished her a Merry Christmas , I think she was bit surprised at that, but she is trying to help. Anyway, we will see what happens.....
You haven't got a direct number have ya..
@clubbyr8 i reckon your right about Jess,i reckon she's trying her best.i bet she was the one that let my post go through,must be hard working in conditions where no one is happy....i would hate to have her job..
I brought my first swag from Elders Alice Springs in 1980 for $100
still use it today, only thing Ive changed is the mattress to a self inflator
It rolls up small its just two flaps but a ripper swag, before that I used
a canvas tarp filled with bedding
Vic Off Road have great specials on solar panels and lightbars
I once bought a packet of toothpicks from Woolies years ago, they're so good I've only had to use one......... and still got heaps for spares
Called in to the lilydale store today after work, got there at 8.05 already 4 people in line. Waited for my turn and asked if my draws are ready. Guy looked up the order and told me that mine are expected to arrive tomorrow, but best to show up on Saturday. Asked if there's anyway of finding out on Saturday if there ready to pick up, yeah come in, we're not answering the phone there's already 30+ calls.
Didn't even bother asking if there was a set that I could take, someone else already asked and was refused.
@clubbyr8 I think by law they are required to replace the item,,,not repair it
Yeah good luck with that eh lol
i think everyone on the forum needs to write on their page the exact same thing like a copy and paste and everyone do it every day till they ban us :(
and get all the other forums to do the same, make it hard for them
looks like they've removed the ability for the public to so @Stropp
New panel got delivered today, along with the drawer wings. Panel actually looks and smells brand new. Unable to test until tomorrow....
good to hear mate,hope it goes well...
I got the wings but no drawers , the floor mat was delivery in January but came with the awning a couple of days after order . Their customer service is non existent buyer beware if something goes wrong with your order .
As for the solar panel my son put me onto "Sunyee " but I was after a fixed panel and regulator , the box the panel was in was not damaged but there was a small nick in the panel surface , rang them up and they gave me two fantastic 6" worklights and an extra warranty on the panel .
I buy all my electrical stuff from them now because only one to two days and I usually have the item ordered and they are cheap .
Good to hear they have arrived clubby. Hope they work out. Ironically one of my workmates who recently took his family through NT, Kimberleys etc... Has those panels and he had no issues with them. They worked as intended, unlike his Hilux lol. But thats another story. Hope you have the same luck with the panels.
Initial test is promising. Connected the panel to the cranker, produced 7.5 amps before it settled down to just under 4 amps (this is using the panel's regulator). Will let it run a few hours before I modify the wiring (and void the warranty) so I can bypass the inbuilt regulator and use the Ctek D250S. I', going to use Anderson powerpole connectors so I can switch the inbuilt regulator back in if needed. Early days, but pretty happy with the panel... :)
good result and service as they should of done in the first place.
Hopefully this will encourage others to buy
funny thing though
my sister brought the Titan rear draws for her car
3 weeks they were delivered - with a note to say, sorry, we forgot to send the wings
1 week later - wings arrive
I told her at the time - they are cheap for a reason
she was happy they arrived, and over the moon when I fitted them
she knew they are cheap crap - but its better than nothing - and she is / was happy
Just got back into recpection and have got nothing from them.😡
After a lot of unanswered emails.
I post this
I'm going to keep posting this to I get a proper answer.
Regarding order 9500000510.
To put it bluntly, where the @$#! is it.?
Have emailed info and got a reply from Cassandra Kirton saying Your request (#225690) has been solved. WTF???
I have nothing...
And now they have blocked me.
I did a review of my experience with 4WD Supacentre http://www.productreview.com.au/p/4wd-supacentre.html
Received a private message then a phone call and I was offered a $25 voucher to change my rating.....
That was totally not a good service provider.
Luckily I've order solar motion security light last year and it was delivered as promise no complain at all we are satisfied with the service on how they handle my calls. as I got back on the website they have a huge sale, so we decided to order again a solar phone chargers for camping purposes. If your interested on checking thier item I am happy to share it click here