Super fast response Matt cheers. We would expect to see plenty of pics here on the forum when you get back
Ok I'm in!!
Yup will be installing myself
Super fast response Matt cheers. We would expect to see plenty of pics here on the forum when you get back
Ok I'm in!!
Yup will be installing myself
IF YA DONT GET STUCK YA AINT TRYIN HARD ENOUGH........OR YA TOOK THE CHICKEN TRACK
WARNING: TOWBALLS USED WITH SNATCHSTRAPS DO KILL!!
cgm (17th December 2014), MudRunnerTD (17th December 2014)
Hey Ben-e-boy,
That's a hard one and really would depend on the situation. If there was a crack in the snorkel (which would have to be pretty obvious), then I'd hope to hell that the installer picks it up before it's installed. The opening line of the instructions is to ensure the snorkel is specified to suit your vehicle (you'd be surprised how many people get this one wrong and don't double check before cutting and drilling) and is free from defects (anything obvious like cracks etc.).
The main times you'd really see a manufacturer defect coming into play is if there was a bad mould of an individual snorkel and for some reason they didn't align correctly with the template or worse a template in the box that wasn't at the correct scale (we see this most when people print the online ones without the correct scale - which is why we took them offline). This is where we would be definately helping out. Be it covering the cost of panel beating or a new panel.
To get to the point of hydrolocking an engine, something very suss would have to be up, as the manufacturing fault would generally be there already. If a faulty snorkel wasn't triple checked by the installer we'd definately have a chat. But for a crack to appear post installation, generally speaking I'd assume something else has happened to cause it. If it can be shown that this was a manufacturing error, that was unable to be picked up a the point of installation, then yes there is a good possibility that we'd be covering the costs of a rebuild. But again this is all hypothetical, it'd all come down to the individual situation. We are generally very generous with our support. We've assisted with products well outside of warranty, misuse and a myriad of other things, but often these are done as a gesture of good will, not warranty and again our decisions to undertake these are taken on a case by case basis.
And yes there will be plenty of pics posted up though I'll apologise in advance... I'm driving on the dark side right now... A 79 Series dual cab with a 1hz up front. Patrols are a rare breed over here. I'm desperately missing the power of my Grenade... the 1HZ leaves much to be desired! Heading to Etosha National Park tomorrow before heading over to Botswana and finally back down to South Africa.
Cheers,
Matt
Ironman 4x4
cgm (17th December 2014), Clunk (17th December 2014), jack (17th December 2014), MudRunnerTD (17th December 2014), rusty_nail (17th December 2014), Stropp (17th December 2014)
Thanks Matt, two really good responses. Appreciate that you so directly participate.
Thanks, Cameron
No Patrol now - Just good memories!
Just thought id clarify my post as it has started a few hypotheticals.
My mate bought the snorkel new.
We installed it ourselves. We had thoroughly checked it was sealed.
It was about a year and a half old when said incident happened.
Given it was over 12 months old, and we had installed it ourselves, we didn't even try to contact ironman, as we presumed we would be told to get lost, however I am happy to hear you say that you would have looked at it for manufacturing defects, and will bear that in mind in the future.
The crack was in the plastic itself, not one of the seams.
The snorkel had started to fade a little in the sun.
While things may have changed, I found the safari to be made of higher quality plastic.
I'm not trying to have a go at ironman, however in my experience I would choose the safari over the ironman.
And I'm well aware that many people run ironman snorkels trouble free.
Cheers
GO HARD OR GO HOME!!!
My rig HERE http://www.nissanpatrol.com.au/forum...Moneypit-89-GQ
WARNING: Towballs used in a recovery can and DO KILL people!!!
cheers for your input Matt, i think we are all impressed that you have answered the questions in detail, great service in my opinion and in no way was i having a go at your product as i said i havent seen one side by side with the competitions snorkel but would still be curious to see them. cheers Stropp
2003 gu3 td42tdi sold 😞 bloody gvm towing crap. Bt50 3500kg gvm.