Has anyone had any luck making a formal complaint through Fair Trade NSW http://www.fairtrading.nsw.gov.au/ft...omplaint.page?

I am at loose ends with an issue....I use a company up there who freelance work around the world. I have paid them $1150 for some work and they have not released the money to the freelance worker who did the job for me.

They have now kept the money and they keep running around me and I don't think they will refund me the money so I can do the honourable thing and pay this poor bloke what he is owed.

The company operates in NSW so what else can I do?

They are a massive company!