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OK. These are some of the comments she wrote on the Nissan 4x4 page and the Nissan Australia page. Gone now. The only thing that's showing up is her "likes" on other "bad" comments made by others. Guess they will go soon too.
"Our 2010 Patrol turbo diesel cab chassis was bought new in 2010 and now has 70,000 kms on the clock, still under warranty. At 35,000 kms, the turbo failed, and we had to fight with Nissan Australia to get it replaced. Took 3 weeks. Three weeks ago, it started to overheat whilst towing a trailer up a hill on a main road. The answer was to "remove the driving lights". Done. No change. Still overheat
ing.
Next investigation included checking the radiator (pressure tests), changing the fan coupling (took a week), check hoses and thermostat, check for a blown head gasket - all negative (according to the dealer). Done. No change. Still overheating.
The final straw came when Nissan Australia wanted a certified weighbridge docket showing the front and rear axle weights, and then have the service manager ride in the car with my Other Half VIDEOING the dashboard gauges and the road they were travelling on. Told the Customer Service Manager in Melbourne to stuff their ideas where the sun don't shine. Vehicle off the road for 3 weeks and no diagnosis.
An independent mechanic has told us that, with all the episodes of overheating, the engine would now be stuffed. Fair Trading will now handle it.
Nissan just don't want to pay out for warranty claims."
and
"Nissan Australia's "customer service" is a contradiction in terms. They don't have "customer service". They subcontract their "customer service" section out to another company, solely for the purpose of avoiding warranty claims, I'd say."
and
"We are having a hell of a blue with Nissan Australia over their inability to diagnose an overheating problem in a 2 year old Patrol cab chassis. Has taken them 3 weeks and have gotten nowhere. "Take off the driving lights", "flush the block and radiator", "change the thermostat", "you are overloading it"! The crunch came when they wanted the Other Half to drive the car up a hill with the dealer's service manager sitting beside him VIDEOING the dash gauges and the road. How stupid do they think we are!! We had a 1990 Holden Rodeo with more guts than this Patrol. Damn shame we got rid of it."
"