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Were the envelopes damaged at all when you received them?
AusPost staff would not know what was in them, they wouldn't have stolen anything.
No point accusing people and going nuts at them John, they are just going to get defensive and they won't want to help you out.
Yes I go through this kinda stuff weekly. I posted an item to someone with registered post. So it has tracking. He claimed they never got the parcel, even though the tracking states they did and he wanted a refund. Obviously I can't because AP's tracknig says it was delivered, and I don't know if the guy is just lying to me just to get a refund or not.Quote:
Originally Posted by Winnie
So I did what I could, rang AP, and lodged a missing item thingo', on the buyers behalf as per AP rules if the item is marked delivered is up to the buyer to chase it up. If its missing during transit, its up to the seller....The buyer got his back up and insisted it was my issue and I need to deal with it after I refund him. Well, prior to him saying this I was just going to refund out of good gesture as the item value was under $50. I'd rather keep the customer happy and be a little out of pocket, so they would come back to buy more. But after his rant and then he raises a claim with eBay and leaves me a neg feedback I though stuff him! I have done more than I need to, I was on the phone with AP on numerous occasions on the buyer behalf. NO REFUND FOR YOU!
Anyhow, his neg was removed and his claim thrown out by eBay.
So from a sellers point of view, try to keep calm, sometimes its hard I know, and don't point fingers straight away and start waving your arms in a rant. It only makes things harder for yourself and everyone involved.
Quote:
Originally Posted by threedogs
Unfortunately there have been a lot of Aust Post workers caught out stealing items from the post and I am sure a lot more do not get caught.Quote:
Originally Posted by Winnie
What rating dous the eBayer have? Have you read his negative feedback to see if there are similar complaints?
6500 sales 99.7 rating it was a brass hose kit nozzle,, a tap adaptor and two joiners.
Easy to figure out what they are,, by weight and feel.
@ Winnie they were stolen it cant happen twice once I would say maybe but not twice.
We think it must have been at the Dandenong sorting centre, they empty the satchel/papped envelope
and send it to the St Albans sorting centre where they find an empty ripped padded bag repair it.
stamp it as repaired then deliver it.
You should of seen the sh#t they were stealing from aircraft before they put in cameras.
The seller is sorting it out as basically they are calling them liars, not a word anyone wants to be called
No different to being called a thief though without any real proof.Quote:
Originally Posted by threedogs
I would think Aust post has a culture of ppl stealing stuff,
Tax time. Gawd I hate it with a passion. Yes I'm running a bit behind with my taxes. Lol.
I'm glad I'm to small to deal with that shit yet..Quote:
Originally Posted by mudski
But at the same time wish I was big enough I had to lol
Yer no you don't mate.Quote:
Originally Posted by biggqwesty
I have considered selling off my stock and de registering and just keeping it under the 75k p/a. Only because I'm just over by about 10k and after all the hassles of paying an accountant, GST and everything else its not worth it, I actually pocket less now than before. So I am waiting until next year when my other business contract is over, in Feb, so I can shit that down for good, then I will either go gang busters and make this heaps bigger, so its worth the effort, or slow it down. I have a few local 4x4 suppliers who want me to sell their gear, which is good, I have a few others who buy in bulk from me, which is good, but right now I have no time and especially no room to store any more stuff.
So hopefully next year sometime I will have our house finished ready to sell then we can move to somewhere, to where i have room, or I go rent a factory. Which is expensive.
So put it this way. Only speaking from my experience. You either stay under the limit, or make it big and go way over the limit to make it worth the effort.
Yea I feel ya pain. I know how.much of a pita it was for dad on the farm to do.. night after night for nothing really..Quote:
Originally Posted by mudski