I guess it pays to whinge in social media. A new panel is being organised. It'll be interesting to see how long it takes, but realistically it shouldn't have got to this stage.
Thanks to all that commented and shared my post... :)
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I guess it pays to whinge in social media. A new panel is being organised. It'll be interesting to see how long it takes, but realistically it shouldn't have got to this stage.
Thanks to all that commented and shared my post... :)
Good news, let us know when you get a satisfactory replacement so we can post again to let them know they have been seen to do the right thing.
Social media can certainly be quite persuasive. When I bought a used motor for our bus from a Melbourne mob (freighted to Katherine) who guaranteed it for 6 months (my reason for choosing them was they had the best warranty) it came with a new rear main seal fitted by them. This seal failed within 100kms & the motor & gearbox had to be dropped out again & the a new one fitted with a speedisleeve. (After a tilt tray ride back to Katherine from Pine Creek). The motor supplier was really unhelpful, point blank refusing to cover the issue under the warranty in 3 separate phone calls. I had a whinge on motorhome forum I was on, not asing anyone to do anything, just expressing my frustration & distress, & within 36 hours I got a phone call saying “Ok, Ok’ I’ll pay for the repairs (cost a further $800 at Katherine rates) provided you post on that forum that I honoured the warranty”. Turned out he had been bombarded by emails & phone calls from other forum members! :) I agreed, & once he had paid the bill I made the post, but of course by then it was obvious to anyone reading it what had happened & the reason for the outcome. As it was, when the motor was dropped out on the second occasion it was discovered that the rear main seal had been fitted incorrectly, there was an inboard ‘seal support ring’ which had been fitted the wrong way round.
great outcome mate
arseholes........ Avo is banned too apparently lol
https://scontent-syd2-1.xx.fbcdn.net...7e&oe=585647D2
Wondering if I should take the same action with the draws that I ordered. Just trying to get a date. If I have to wait a month or two that's fine just would like to know. Calling them is useless as no one picks up.
Edit.
I'm going past the Lilydale store later today, will see if I can pop in.
I got my drawers but the wings were out of stock, they were supposed to send this last week, didn't happen. Can't put the drawers in their final position without the wings, it's very frustrating. Drawers turned up with some allen screws missing and the bearings on the fridge slide were loose. I sourced the screws myself as they wanted me to jump through hoops to get replacement parts (had to wait a week for someone to say yes or no. The fridge slide bearings are impossible to tighten insitu. So when you get yours, check the all the bearings are tight or you'll be pulling them out again to fix it.
Having said that, the drawers are an excellent bit of kit and well worth the $365 plus freight I paid for them.