Excellent response from Nissan....finally.
Let's hope that you don't need to use that extended warranty.
Mic
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Excellent response from Nissan....finally.
Let's hope that you don't need to use that extended warranty.
Mic
Excellent news all round, let's hope the dealership come to the party if anything arises
Tap till ya can tap no more.....
That is great news mate. Hope you still hang around the forum.
Enjoy your Patrol
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Wow, first time I've bothered to read this thread. What have I been missing. Epic read, felt I've run a marathon. Well done Mr & Mrs Goat in not giving in and sorting it out! Great outcome.
Well I am glad you got something for the trouble.
Got to watch those tow ball weights;). Hahah
........... On the move
Me thinking someone just got the sack, and I don't blame them.
They were just being LAZY at Goats expense, GEE he even had to cancell a holiday cause of this/these idiots
that is not fair
What happened to having a bit of PRIDE in your work
this only thing about this incident is that it dosent give me any confidence in Nissan warranty and I got extra 3 years. :(
In Nissan's defense, I haven't had anything but good results from my dealings with Nissan ( never had anything major go wrong though ).
I get my cars serviced by the same dealer which I discuss any warranty dealings with, and I don't know if that has too much bearing on the outcomes, but I do try to build a bit of a working relationship with the service guys at the desk.....
Mic
I get the Patrol serviced by a certified mechanic who lives close to us and can do it at times which suit me. For obvious reasons, I would be reluctant to take the Patrol back to this dealer for a service. If they can't diagnose a blocked radiator (when the service manager assured us he did his training in radiator repair), I'd be an idiot to trust them to even polish the tow ball.
The mechanic who services it does it by the manual. I supply the oil, and he gets the genuine Nissan filters etc. At least I know that he knows what he's doing.
A little tip from a mechanic, don't be afraid to tell whoever is servicing your vehicle that you would like to see any item that has been replaced during your service ie: filters, brake pads.
This does 2 things, it shows that the old parts have been replaced with new parts ( I know of mechanics that will wipe the outside of an oil filter clean and charge for a new one).
It will also show if the mechanic is changing and charging for parts that didn't need replacing.
If I find metal on the diff sump plug or crappy coolant, crappy hoses etc I always keep a sample to show the customer.