Mudski don't know if you noticed but one of the blokes who owns MDC was a owner of GIC most likely brought his poor quality over with him.
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Mudski don't know if you noticed but one of the blokes who owns MDC was a owner of GIC most likely brought his poor quality over with him.
I actually laughed at them when they asked me to email them a copy of my invoice. I might drag it out a while and see if they ring back. Bloody nongs made me go out on my first trip with no pegs, a badly leaking tap and a pump full of plastic shavings...Amongst other things...Quote:
Originally Posted by Westy's Accessories
Change my mind about what? I already own one of their campers....Quote:
Originally Posted by threedogs
I heard that. But I have said before and will say again, I think the build of the trailer isn't too bad. The size and layout of the trailer is awesome, copious amounts of storage too. Its the bolt on bits that is where it really lacks. It looks like it was literally thrown together in a big rush. Even though I have them plenty of time to get it together.Quote:
Originally Posted by shina
But I'm getting through all the issues slowly, just trying to find the parts and the time to do it is slowing my progress. Lol, I sound like MDC...
It's like all these cheap imports. They are a great layout, but the quality and finish is below par..
I know this is a different make but I checked MDC, GIC and Leisure Matters campers out last year at 4wd show here in Perth and LM won hands down with comparative inclusions, layout, workmanship and overall cost.
Maybe some food for thought for anyone looking at a CT :)
My camper will suffice until the kids grow up and don't want to go anymore.
I just got an email from them. They are asking for the EFT slip for the deposit we paid them. When the woman rang yesterday, her accent was that strong I though she was asking for another grand. Then I thought she wanted the invoice for the trailer. But they need the deposit slip.
Just send em the receipt number..Quote:
Originally Posted by mudski
Something is sounding very fishyQuote:
Originally Posted by mudski
They have obviously lost the slip from the eft machine and they dont get payment unless they have it.Quote:
Originally Posted by oncedisturbed
We bought the Offroad V3 Deluxe MDC camper with annexe and Kids room last November. Cost $6500.00 brand new and its all welded. Nothing bolted on apart from the jockey wheel and tool box ofcourse.
We love the camper and it does setup reasonably well. Took us about an hour to get it right the first time. More practice required though.
As for the service from MDC, I couldn't ask for more. They were great. Friendly people to talk to and happy to help. (I know this doesnt happen all of the time as I am in the IT service industry and believe me you can get some wallys out there) After we got it home I decided to set it up so we could check that we had all of the bits needed before we went away and discovered that one of the upright poles had been bent. So I called them up and sent them a few pictures with a straight forward explanation of what I had found, they sent me a complete assembly no questions asked.
I have found similar issues as well Mudski that you have. The hand pump leaks like a sieve and the 20L Jerry can holders arent big enough to fit a 20L Jerry can at all and too big for a 10L one.
I have written to MDC via email and am awaiting their response. (sent today thanks for reminding me)
For those of you who are looking I suggest going out there and put your hands on them and looking at your budget and what you want to do with the camper. With care, whatever you purchase, it will last you a lifetime and the MDC I am sure will do just that.
Cheers,
Rob
Lol sorry Rob. We are talking about MDC aren't we? You didnt just have a dream last night and thought it was real? :D
Not at all Mudski. That's been my experience with them.
Yeah mate. Im just trying to be a funny bugger...:rolleyes:
Crikey Mudski....3000 comedians out of work and your trying to be funny....:hpfredgeorge1:
Its all good mate.
In all seriousness. Every manufacturer for any product will always have an element of failure. If they are smart, they will actually factor the cost of first time failures into the budget of any product. Its usually around the 2 - 3% mark. The reason is because whenever there is a human involved in the manufacturing process, something is bound to go wrong.
Its how we as consumers react to this failure that causes some friction (again with the human factor) and then from there problems occur.
You are correct in saying that some of their attention to detail could be better managed and its always the little things (compared to the product as a whole) that bring the expectation of any product or service down.
Have you written to them to make any suggestions as to how to improve their product quality? They will listen, especially if they get a dozen or so similar reports.
Well, after posting about this in early January and after looking for about 12 months,
I have finally found a second hand Johnnos offroad deluxe full duragal aussie made and in great shape with all the fruit,
Wax converters canvas, dometic stainless kitchen, internal fridge slide, battery setup,,
Can't be happier,
Did the tele track last year in the wagon, lets see how the camper goes this year.
Cheers,
Tonks.
Nice one Tonks. Lucky bugger!
Moral to this story is....Shop around!
Well done tonks. Unfortunately for me the trailer I bought is the only one big enough to store my 75l Engel in so my choice was very limited. Still happy with what I have though dont get me wrong. Im just making changes to it to make it better...
Ok just found something else to put on the fix list that goes to prove they are douche bags.
The tyre on the jockey wheel is solid rubber. From day one I have noticed the tyre looking like its going flat. I put it down to the weight if the trailer squashing the rubber. Well upon closer inspection today if found one of the four bolts that hold the two halfs of the rim together almost right off and the other three I undid with my fingers. The result of this has made the rubber tyre shift in the rim and create the flat spot. To top it off the shit bearings in the hub of the rim are so loose i am amazed how the wheel spun on the shaft.
Awesome work MDC.
Just thought I'd add to the list of issues with this trailer after returning back from our latest trip.
- Two front side tool boxes were full of water. Water proof? Not!
- Front main tool box, albeit massive, had a small swimming pool in it and all the gear inside the box soaked up the water like a sponge and anything that was in boxes, the boxes had to be thrown out.
Bought one of these http://www.marketdirectcampertrailer...en/voyager-rf/ about a month ago at the Perth Caravan & Camping Show, have not had time to check everything out yet.
Good luck doggy. All I can say is go over the thing wife a fine tooth comb. 100 times. If you intend on doing any distance trips on corrugation I would recommend ripping out the wheel bearings and putting in some decent branded ones. When they gave me spare wheel bearings that raised the alarm mighty quick that the bearings where cheap chit. Plus make sure everything works and you have everything before your first trip.
I didn't, and I got caught out.
where i use to work i dealt with a some guys from MDC a couple of times, i asked them would they ever buy one of there trailers they laughed and said f&%k
Encouraging that isn't it? Atleast I can say that I am slowly making my camper better. All I need to do is figure out how to remove their massive logo from the cover on the trailer. Any idea's on that? Looks like its painted on. I though about trying turps or thinners but they would attack the material I think.
In the end though Mark you will end up with a very nice camper trailer. It's disappointing that you have to do so much work to a brand new trailer thoughQuote:
Originally Posted by mudski
It sucks hey.... the power of advertising and a bit of glitter and we part with good money !!!
It is disappointing but atleast it will be better.
I will be really happy if I can get rid of their massive logo painted on the back cover. I turfed all the mudflaps and replaced the with plain black ones. The spare wheel cover was thrown out. Just one more to go.
Oh yeah. They still email me asking for the deposit receipt. If I didn't have all these issues I would have helped them out.
Ok gents! More issues! Yes more...
After ripping out the water pump from the tailgate kitchen to move it closer to the tank, where it should be, I thought I will wire in a manual switch to the pump so I can shut it off via the switch with ease. So off came the covers that conceal all the wiring behind the tail light and it was an absolute abortion! Soldiering done by a two year old! I have two LED spot lights here I thought I would mount at the back so when reversing at night these LED spot light will come on. WRONG! The reverse wire at the plug is non existent and non existent down the back of the trailer.
SO. I though I would check the other side of the trailer at the lights. Upon removing the cover I found this... A stripped green wire!!!
Attachment 43684
Then I thought to uncover the rest and unwound the electrical tape just below this...
Attachment 43685
WTF!!!!!
So guess what I will be doing to this trailer? Removing the entire wiring and starting again!
PLUS!!!!
While I was under the trailer I noticed one of the shockers is FUBAR! It has leaked all its oil out. Pics to come later.
Atleast the kitchen sink tap will be much better...
From this...
Attachment 43686
to this...
Attachment 43687
I'm seriously thinking about starting a new thread on this entire trailer saga and also posting up all my issue's on Explore OZ forums or something.
Edit : I forgot. Check this out for laziness...
Attachment 43689
I was actually thinking about getting a mdc trailer a little while ago, that's thoughts gone. I want to make it my own not rebuild the entire thing.
If they are asking for the paper work, Mudski, you should make them fix the wiring, replace the shockers with decent ones and pay for some of the items you have replaced. Making sure all is done to your satisfaction, before handing over what they want.
And what about the ever growing list of shite I have already fixed and haven't yet fixed? People have asked me why I don't just go back to them and complain. What will this gain? Me getting irate at them, and them only to replace the crap with crap again? The wiring they will just patch up for starters... As for that paperwork they have lost. They won't be getting it off me. I'm not even going to waste my time going back there. I am compiling a group of photos and will be finding a forum where their product is most talked about and dump it there for all to see. Problem is I keep finding more issues every time I look at this trailer. I wonder what I will find when I remove the wheels to inspect the brakes.Quote:
Originally Posted by mudnut
Fair enough, mate. I can certainly understand where you're coming from. Do the job once and do it right.
Exactly....Quote:
Originally Posted by mudnut
Been checking mine out, so far so good just a few little things that they will fix whether they like it or not.
Taking it out for 3 days next weekend, so will have a better chance to check it out completely.
Good luck doggy. My reasons for not taking it back is they will only patch the crap work up and replace the garbage with garbage again. I want it right, so I'll do it myself. And it will be a better trailer than when I got it new.
What model did you get?
I have been following this for awhile......
https://www.facebook.com/groups/Camp...7352992378250/
some interesting reading.......
I think Buyer Beware - and have a good look at what your handing money over for should be manditory
cheers
Anyway of telling me what it says? I don't have faceache...Quote:
Originally Posted by Bigcol
MDC sold Punter a POSQuote:
Originally Posted by mudski
Punter took trailer back for repairs
MDC said all fixed
It wasnt so Punter took trailer back for repairs
MDC said all fixed
It wasnt so Punter took trailer back for repairs
MDC said all fixed
It wasnt so Punter took trailer back for repairs
MDC said all fixed
It wasnt so Punter took trailer back for repairs
MDC said all fixed
It wasnt so Punter took trailer back for repairs
MDC said all fixed
It wasnt so Punter took trailer back for repairs
MDC said they were sick of repairs so told Punter to Piss Off
Punter took MDC to Court
Punter won compo and costs
MDC still yet to pay Punter
Lol thanks. Nuff said about MDC hey...Quote:
Originally Posted by the evil twin
After reading this, I have to add.
At Sydney mtr show I looked at MDC display they looked the goods.
I asked a couple of ? as you do, and to my surprise the sales man didn't know the specs, but hay I thought he may just be someone filling in locally as the companys all the way down from Qld. "trying to be fair I thought"
Wrong assumption he was senior management as I recently saw on 1 of Roothys mdc vids.
So it would seem they don't know whats in there own trailers.
(no surprise after reading posts.)
And I also happened along someone recently who had been chasing parts for a Jayco off Rd camper.
To his dismay Jayco don't and wont supply parts for their older vans.
He was told by Jayco, go aftermarket and see if you can get aftermarket parts that way as jayco DON'T do em anymore.
these 2 senarios have me convinced to build my own if I ever do want this type of trailer.
m2cw said.
[QUOTE=threedogs;473313]Getting off topic but my point was why tow a trailer across the Simmo or CSR.
There must be heaps of wrecked trailers on the side of the road,
Well in that case I might start building mine on the way over and come out the other side with a complete camper trailer ....hahahahahahahahahahahahahahaha