Tigerz product advice

I believe I seen a tigerz winch in operation today and worked extremely well.

I have delt with them, I have a roof top tent an awning and a roof rack.
The awning broke off at the hing points, so i made my own hinges out of a block of ally. He is now getting his made the same in china.
In the end i took the annex and mossie net off and put my home grown thing back on.
The roof rack, powder coat was chipped off in places, now its all chipping off and showing rust on the pipe work, it was just to heavy for the Chinese to move without dropping it when packing, on top of that experience tells me that it has not been clean before powder coating and also not been cooked long enough.
The tent, the cover is not water proof and allows water into the mattress, its stained.
However the owner has promised me that all would be replaced.
At his cost? We will see soon enough.
Or its off to fair trading from me and him as well as consumer affairs.
The reason i took the awning off was that i found it to hard to put up on my own.
I also added stiffeners in 2 places so it didnt flap up and down, as mentioned these things will take off in the slightest of winds.
As for the winch.
I dont have one of his but i have seen others pulled apart on his work bench every time i have been there.
I found the bloke reasonable to deal with face to face.
His mobile will tell you dont leave a message because i dont bother answering them.
Apart from the finished product and the lack of care taken during production, all of the welds on the roof rack did pass my inspection.
I did warn him that i would be checking this out.
To fix the tent issue, all that is needed is longer sides.
He filmed all of my problems while i was there.
I guess it will be a Waite and see what happens with my concerns.
I found the mattress to be ok its 60 mm high density foam.
Shop around, check them all out before you jump in.

Re the winch, I just posted in another Tigerz11 thread about my good experience. The 12000lb Grande I have on the patrol has so far been good. I did a fairly large extraction of a very bogged tractor/slasher on a single line pull at about 30m. I'm very pleased with it considering how little it cost me.

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Originally Posted by macca

Been waiting for my items that were ordered months ago, they have had a shipment come in and have "thousands" of items to pack and dispatch so they are probably ignoring the phone.

They run their business different to what I have experienced before, both shop front and on-line.

As frustrating as it is I have to be patient, but that doesnt help you if you want advice etc.

They do answer emails by the next day so that is a good sugestion.

Good Luck, Macca

Edit, my items have finally been dispatched wooopppeeeee

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They replaced the 1st one as it was assembled wrong. So was the replacement so we pulled it apart and rebuilt it ourselves.

The awning is rubbish, broke and replaced the plastic knuckles with wobbly bits from a socket set sourced at Supercheap for a few $ each, seems to work.
The twist poles keep going round and round so have no faith in them.

Going camping for the 1st time with it this weekend, be an interesting road test.

If its as bad as I think it is it will come off, serves me right for buying at a bargain price.

A mate has an Australian made Supa-Peg at $349 on special at the moment it is over twice what I paid for the Tigerz, Get what you pay for. You betcha.

http://www.suparvaustralia.com.au/

Would I buy from Tigerz again, probably, but want to see it 1st.

I have a winch cradle and air damper from them and they do the job perfectly.

My experience, Macca

has anybody purchased a snorkel from them. would be interested to hear as they are selling them for $75 at the moment

Back in about March I ordered an alloy roof rack and small awning. Both turned up about 5 days later, however the awning was the wrong size, a phone call and the correct awning was despatched and arrived about a week later. I have found the quality of the roof rack to be okay, no rusting from bolts or anything, if there was a complaint the mesh is rather light and bends quite easliy, but I don't carry anything other than large light bulky items on the roof. I am at this time really happy with the products and service.

i have one of their winches. It is noise but does the job. Don't use a lot but when i do it works. It a good cheap winch to get you out of trouble.

The awning was put to good use in the weekend, it did what is supposed to although the knuckles have been replaced by me with something stronger and flexible.
It was relatively still bit went up and packed away easy, as did my last one.
So far so good....
Macca

Macca, what did you replace the knuckles with?

Tipsy-tap

P4,
I went to supercheap and got some 3/8 drive flexy drives from a socket set. Also sockets that fit tight in the allum tube where the knuckle was.
Welded the socket to the flexy and welded the flexy so it moves one way.
Pushed the socket in the tube and riveted it in place, drilled a hole through the other end of the flexy and fitted it to the awning with some washers as spacers using the origional bolts.
Bit of mucking around, cost about $16 for the gear to fix 2 of the knuckles.