How have you got on? Hope you have had a good result.
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Maybe that NISSAN service dept, needs to re-learn,,,, 1 how to treat customers
and two how to fix a FREAKING radiator,,, Off my list if ever I go to the Mountain
to watch the V8s in the future.
We got a good result, in our books, anyway. The missus wrote to the dealer principal of the dealership, and he has now contacted us. After discussing the case with someone from Nissan in Melbourne, Nissan have offered us an extension on the manufacturer's warranty for 2 years or 40,000 kms, and the dealership will pay for the coring of the radiator. The dealer principal was very apologetic to the missus, and I don't think she held back, at one stage telling him, apparently, that she wouldn't take a lawn mower to them to fix. He said he didn't blame her, that the mechanics should have picked it up, and that, in future, if we have any problems with the Patrol, we are to contact him. The missus told him that we didn't want to get to 101,000 kms and find that the head gasket was stuffed, hence the offer for the extension on the warranty. They seem to think that the system was not flushed properly prior to delivery. Don't know if this is the fault of Nissan Australia, or the dealer who sold us the vehicle.
Anyway, we are happy with this result. The Patrol is functioning well again, and the missus is happier!! We will contact Fair Trading and advise them of this development.
That is a great result for you and I am glad for you.
Great to see the response and support from the members of this Forum. Great job fellows
The Patrol. Since this photo was taken, I've installed some 2" spacers on the back springs, so the rear isn't quite as low.
http://i114.photobucket.com/albums/n...1/DSCF0565.jpg
Wow! It looks "hot" Goat! :)
I'll be up near your way in a couple of weeks. Camping at Newnes.
Mate that is really good news, that extra warrantee is a really good offer and its good of Nissan to head down that path.
Pre-delivery flushing of the cooling system on a new car, wouldnt think so.
More likely wasnt flushed properly at manufacture, if the crud is from new.
Took a while to show up as a problem,
What ever, I reckon you can move on with confidence now and enjoy all that lies ahead of you.
Thats great, good to hear that Mrs Goat is a force to be reckoned with. At least now you have someone who knows the history of your 4x4
and should any problem arise thats slightly related you will be covered, great stuff Goat. That fishing offer is still open