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G'day mate and welcome to the forum.

You must have a newer unit than mine from 2011, as it looks different ... mine was easy as, but it doesn't display the address book on an IPhone

Have you tried the simple stuff like making sure...

Hi Lasso,

I haven't had any issues, hope this helps:
http://www.eclipse-web.com/au/download/manual/avn827ga_en/avn/contents/_621_90_44.41794.html