2012 GU with long ranger fuel tank HEADS UP!

[Coldcomfort]

Hi all,

just got back from the nissan service place after having a service done and the air con repaired. The air con stopped working about 2 weeks ago and I just resolved to have it looked while the service was being done.

Well, this where it all gets very expensive. When I bought the car I had the long ranger fuel tank installed (147L). The dealer did this before I took delivery. But I found out today that the long ranger tank is a bit larger than the original. That makes perfect sense. But being larger it causes the hoses that the rear air con uses to rub against the tank. It took 3 years to rub through but rub through they have. Here's the painful bit. New hoses: $1915 plus fitting.

So if anyone here has a 147L long ranger tank and you have rear air con it might pay to get under your truck and have a good look. It might save some serious dollars.

[mudski]

Good heads up...
Id be chasing Nissan on this. Since they fitted the tank. If not. Remove the hoses and get an a/c specialist to make up new hoses.

Sent from my GT-N7105T using Tapatalk

[MudRunnerTD]

Good heads up...
Id be chasing Nissan on this. Since they fitted the tank. If not. Remove the hoses and get an a/c specialist to make up new hoses.

Sent from my GT-N7105T using Tapatalk

X2 mate for sure!!! Nissan fitted the tank for you and the tech should have foreseen that the hoses were rubbing and made longer hoses or a change to the fitting. Split core flute around those hoses could have been all that was needed. If the tank was fitted pre-delivery yo a new car then they own it mate as part of the new car warranty.

All over that mate.

[happygu]

Thanks ... I better check mine.

I fitted the tank myself, and I think that I bent them up a little to make sure, but I cant honestly remember.

[Coldcomfort]

I have written a letter to the service manager asking why I have to foot this bill when it was them who fitted the tank. I wont hold my breath though. The Nissan place here has no grasp on customer service. I will get back when I get an answer. If I get an answer. Cheers, all.

[Coldcomfort]

Picked my repaired GU from the dealer on Saturday. After writing a very respectful but firm letter to the service manager he stepped up and took responsibility for the mistake made when installing the LR tank. Even though that was 4 years ago. I think that is a pretty good result and 100 out of 100 for the dealer.

[threedogs]

Picked my repaired GU from the dealer on Saturday. After writing a very respectful but firm letter to the service manager he stepped up and took responsibility for the mistake made when installing the LR tank. Even though that was 4 years ago. I think that is a pretty good result and 100 out of 100 for the dealer.

Give him a big thanks frm all of us,
took balls to say it was their fault
coodoos to them

[BillsGU]

Picked my repaired GU from the dealer on Saturday. After writing a very respectful but firm letter to the service manager he stepped up and took responsibility for the mistake made when installing the LR tank. Even though that was 4 years ago. I think that is a pretty good result and 100 out of 100 for the dealer.

That would be Kittles Nissan in Alice Springs I suppose? If so, we are quick at telling everyone how bad some dealers are. We should also let everyone know about the ones that do the right thing.

[PRIGBY]

Absolutely. You're correct, we are very quick to bag the problems (not to say there aren't a lot of them), but saying "well done" and then letting our community know where to get great support and service is a "win-win" for us all.