NP99
30th September 2014, 11:16 PM
From the comfort of the Audi Centre reception area customers will have direct audio visual access to their cars as they are worked on by technicians equipped with ‘Audi Cams’ and two-way audio links. They will be free to talk to the technicians directly, and service advisers will be on hand to answer any questions that arise. The aim is to provide full exposure to the investigative and corrective work undertaken, maximising ‘transparency’ and instilling even greater confidence not only in the legitimacy of each diagnosis but also the quality of workmanship demonstrated by Audi trained technicians.