Ironman roof rack problem

[NewDan]

Hey Guys I just wanted to post this as the post started by shaun100 has closed.

In the last two weeks I have also had exactly the same problem with rusty water spraying out the rubber stopper over the paint work. I don't usually walk around to the passanger side where the problem is and had quite a bit of spray there.
When I pulled out the rubber stopper rusty water under pressure squirted out. It looks like the pictures already posted.
I was pulling the roof rack off to be ready to fit to a new latter model patrol that I have arriving next week.
The roof rack was purchased December 2012 so is only about 10 months old. I am desperately trying to remember where I put the receipt so I can do something about it.

I wanted to get this post up so the anyone who has one can check theirs before we have more damaged paintwork around the place.

It is a full length steel rack.
Hope this is useful to someone.
Cheers
Dan

[growler2058]

Ironman came to the party with Shaun100 so you should be right. They seem to be a good mob compared to others

[NewDan]

Yeah Im sure they will growler, I just have to find my receipt. Its more about getting people to hop up there and check before the damage is done. (paintwork)

[threedogs]

As with shauns post ,,,posting on a weekend is probably the wrong time to expect a quick reply.
PM IronMan direct with your Questions, You should receive your answer first thing Monday.
From where I sit it looks like they need better sealing procedures put in practice.
As Growler says they seem to look after their customers well.
Unlike some others

[NewDan]

Update: Went into Ironman today to show them the issue, The guy came straight out to have a look at it. With in a few minutes he had called up couple of guys out of the workshop that removed it and said we will call you Thursday when its fixed. No fuss no arguments.
Although its not a good situation to be in you can't complain about their service, it was first rate

[Clunk]

Thanks for the update mate..... did you have any rust staining your paint as well?

[NP99]

Are they locally made or imported?

[threedogs]

Maybe it was a batch left out at in the weather some stage.
Once again good to see Iron man come to the party

[BigRAWesty]

I would be asking what are they doing?? A bit of paintable selastic will do wonders in the short term.. I'm thinking.. Well.. Just enough to get you outta the warrenty period..

[NP99]

It's sounding like a QA problem in their production line. I'm sure some internal questions will be asked!

[NewDan]

As for staining on the paintwork... there is a bit of rust stain on the paint that I haven't tried to clean off yet but the paint on that truck is so bad, chipped, faded, clear coat peeled that I'm not so concerned with. NP99 yes they are imported, I know this because when I ordered it from the 4wd place ( I didn't get it from Ironman direct) they sold me one they didn't have and found out there were none in the country, I was desperate to have it before last Christmas so the owner of the place I got it arranged to be waiting at Iron man when they opened the shipping container.
Im planning to fit this to my new (used) GU that Im picking up Sunday and if it happens again you can bet you will hear me yell from the other side of the country.
The batch it came from arrived in the country December 2012. If you got one around that time PLEASE KEEP CHECKING FOR IT. It will clear one day and rusty the next.
Dan

[Ironman 4x4]

Maybe it was a batch left out at in the weather some stage.
Once again good to see Iron man come to the party

What it ended up being was a small number in a batch where the plugs weren't siliconed in.

We initiated a change to ensure all the plugs are siliconed in before shipping. This has alleviated the issues of water getting in past the plugs.

Though if you really are concerned about it you can double check by removing them and re-siliconing them in yourself to ensure nothing is going to get in! (not that you should now need to)

Cheers,

Matt
Ironman 4x4

[Drewboyaus]

What it ended up being was a small number in a batch where the plugs weren't siliconed in. We initiated a change to ensure all the plugs are siliconed in before shipping. This has alleviated the issues of water getting in past the plugs. Though if you really are concerned about it you can double check by removing them and re-siliconing them in yourself to ensure nothing is going to get in! (not that you should now need to) Cheers, Matt Ironman 4x4

Would that now mean that the rack will rust from the inside out given the corrosion process has already started internally?
I reckon I'd want a new rack.....

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