Roadside assistance

[angelo_f]

Greetings all

I am looking at getting a roadside assistance package. I currently have three cars with an NRMA (one is due for renewal) but I have just discovered Budget Direct which is 30% less. Has anyone had experience with them or can suggest any others?

[MudRunnerTD]

I have the Top Cover - Total Care with RACV, NRMA will likely be the same.

With Total care i am covered as the person. I qualify for Road Side assistance in ANY car that i am travelling in! anywhere in Australia! Its a great idea!

Also i can Nominate 1 car to be added to the cover where i am not there, i have my Wife's car as the nominated vehicle. Perfect!

Cant beat that i dont think.

[jack]

Good question, sorry can't comment on them as I've never had any experience with either. I have RACV 'total care' and NISSAN roadside assist, never needed either.
Interested to see what comments others have on any roadside assistance packages. Heading off on a big trip in July and doubt they would come to my assistance in some of the places I'll be going. :biggrin:

[jack]

Hi MR,

We are setup exactly the same with our cars.

I qualify for Road Side assistance in ANY car that i am travelling in! anywhere in Australia! Its a great idea!
Interested in the 'anywhere in Australia' comment, is that really 'anywhere'?

Cheers

[lorrieandjas]

Hi MR,

We are setup exactly the same with our cars.

Interested in the 'anywhere in Australia' comment, is that really 'anywhere'?

Cheers

Hi mate - it is - however they only cover you for in my package $165 of off-road recovery. But same as you and MR being covered as a driver in any vehicle and the car covered is a great idea.

Jas

[Winnie]

I have the Top Cover - Total Care with RACV, NRMA will likely be the same.

With Total care i am covered as the person. I qualify for Road Side assistance in ANY car that i am travelling in! anywhere in Australia! Its a great idea!

Also i can Nominate 1 car to be added to the cover where i am not there, i have my Wife's car as the nominated vehicle. Perfect!

Cant beat that i dont think.

Total care saves my mate almost 10k when his GU blew up in QLD with his camper. Gotta have it imo

[MudRunnerTD]

He's a nice bloke that one ^^^^^^^^^^^^

[Dales300exc]

Total care for sure. Locked my keys in the work car on the weekend at the beach. Less than an hour and i was in the car! Lovely!

[MudRunnerTD]

Nah mate i have alterior motives. I'm banking the karma. Greedy for the stuff I am! Lol

I Bloody hope so Plas, i have been banking it for years! sometimes think i Over Estimate the population though and generally just get the RRRRRRRRssss

[Woof]

Up until 2 years ago I had total care with RAC over here, my membership is due at the end of the month and I am going back to it

[angelo_f]

Thanks for all your responses. I have had a look at NRMA Premium and it does not say cover for any car - you have to nominate the car. If you change cars, you have to wait 24 hours to use it I had a look RACV and they did not say any car either.

[MudRunnerTD]

Thanks for all your responses. I have had a look at NRMA Premium and it does not say cover for any car - you have to nominate the car. If you change cars, you have to wait 24 hours to use it I had a look RACV and they did not say any car either.

give then a call mate. Total Care is the package and is the driver not the car.

[MudRunnerTD]

Have a look below at the Bold mate


total care

RACV Total Care is a premium roadside assistance product available in Australia with up to $15,000 worth of benefits available. Whether you are just around the corner from home, or holidaying interstate, you can be assured that RACV will be there to assist you anywhere in Australia, 24 hours a day, every day of the year.

For assistance call 1800 333 300 toll free (calls from mobile phones excluded).

To purchase RACV Total Care
call 13 RACV (13 72 28)
visit your nearest RACV Shop or Purchase roadside assistance

cost
RACV members now receive Years of Membership Benefits on their premium emergency roadside assistance*. So most members will now pay even less for the peace of mind of having RACV on call 24 hours a day.

Card Colour Discount Price per vehicle p.a.
Blue 0% $203.00
Bronze 5% $192.85
Silver 10% $182.70
Gold 15% $172.55
Gold 50** 20% $88.80
Normal establishment fee of $50 is waived for current and new members joining Total Care.
24-hour waiting period applies after joining or changing a nominated vehicle on Total Care (with the exception of blue cardholders, where the wait period for Extended Benefits is 7 days).
*On existing subscriptions the discount applies from the next renewal after you qualify.
**Members who have completed 50 years of continuous RACV membership are eligible to receive free Roadside Care for one vehicle. Gold 50 cardholders choosing to upgrade to Extra Care or Total Care will receive a 20% discount off the difference in price.
Click here to compare all RACV Emergency Roadside Assistance Products at a glance.
RACV Total Care entitles members to a wide range of benefits, including^:

personal cover for any vehicle you drive
medical repatriation
fatal injury insurance
legal advice
extra membership benefits
towing
breakdown assistance
free fuel
benefits when under 100km from home
trailer and caravan assistance
locksmith, special towing equipment and trailer hire
benefits when over 100km from home
personal effects cover
personal cover for any vehicle you drive
As a RACV member with Total Care your nominated vehicle or motorcycle is covered no matter who is driving the vehicle. As an added advantage, as a member with Total Care you also have access to Total Care benefits whilst driving any vehicle^ (that is eligible for service), for example you are covered in your partner's vehicle or in your friend's vehicle.

Total Care also provides you with free access to single RACV Bike Assist and RACV Wheelchair and Scooter Care.

medical repatriation
Should you or an immediate family member suffer a medical emergency over 100km from home, we will provide a range of benefits to assist you in getting back home.

fatal injury insurance
RACV will pay $10,000 to the personal legal representative of the member if the member dies as a result of an accident involving the eligible vehicle.

legal advice
RACV will provide general advice in respect of motoring and traffic matters and on one occasion may pay towards a Barrister's/Solicitor's fee for representation in connection with summary offences under the Road Safety Act or Regulations.
extra membership benefits
With RACV Total Care, you will also have access to other Membership benefits including:

Access to Show Your Card & Save member benefit program.
Travel and tourism information, advice and booking services.
Access to a wide range of RACV products and services ranging from batteries to Vehicle Inspections and RACV home security systems
11 issues each year of RACV's RoyalAuto magazine
Free technical advice and new car test reports.
With RACV Total Care you also get single Bike Assist membership benefits.

towing
In Metropolitan Areas, the first 100km in any direction, from the point of breakdown is free of charge
In Country Areas, the first 100km in any direction, from the point of breakdown is free of charge, or back to the attending Service
breakdown assistance
You get unlimited service calls with Total Care.

When you need RACV Total Care, simply call 1800 333 300. You will be put in contact with a Care Consultant who will make all of the necessary arrangements on your behalf including:

Emergency roadside assistance for when you have a flat tyre, a flat battery, when you have run out of fuel, locked your keys in the vehicle or your vehicle simply won't start.

Extended benefits for assistance in organising benefits such as accommodation and vehicle rental.

Medical transportation benefits should you or any family member travelling with you require hospitalisation.

free fuel
When your vehicle runs out of fuel, RACV will supply up to 5 litres of fuel (in Victoria) to get your car to the nearest service station.

benefits when under 100km from home
Should you be on a shorter journey and your vehicle breaks down, RACV will contribute up to $250 (per incident) towards a pool of benefits to assist you while your car is being repaired. These include a combination of the following:

Taxi fare (up to a limit of 3 trips of $80 each)
Alternative transport
Courier/s
trailer and caravan assistance
When a trailer or caravan is being towed by your vehicle breaks down, RACV will assist with repairs such as a wheel changing and the servicing of external lighting. Where we are unable to fix your trailer RACV will provide in Metropolitan Areas, the first 100km in any direction, from the point of breakdown is free of charge or in the country the first100km in any direction, from the point of breakdown is free of charge, or back to the attending Service Centre.

If you are under 100 km from home where Mechanical Breakdown occurs and your Vehicle, caravan or Trailer is Disabled and has been towed to claim a combination of benefits up to $250 (in total per incident) until the End of the Incident.

If you are more than 100 km from home and where Mechanical Breakdown occurs and your Vehicle, caravan or Trailer is Disabled and has been towed to a Place of Repair, you may claim a combination of the following benefits up to $2,400 (in total per incident). Where the Vehicle, caravan or Trailer is unable to be repaired within three business days at the Place of Repair to which it has been
towed, RACV may attempt to find or offer an alternative Place of Repair. If repairs still cannot be effected within three business days you have the option of having your Vehicle transported to a destination of your choice within Australia. The benefits listed above will apply until the End of the Incident. Where the breakdown is solely limited to a caravan or Trailer; alternative transport and taxi benefits are not available. Accommodation benefits are only available if the caravan is being towed by an Eligible Vehicle.



locksmith, special towing equipment and trailer hire
As part of extended benefits, we also provide you assistance at the time of breakdown, with up to $250 per incident of locksmith services, trailer hire or special towing equipment.

benefits when over 100km from home
Should you be on a longer journey and your vehicle breaks down or is involved in an accident, RACV will contribute up to $2,400 (in total per incident) towards a pool of benefits to assist you while your car is being repaired. These include any combination of the following:

Accommodation
Rental vehicle
Taxi fare (up to a limit of 3 trips of $80 each)
Alternative transport
If after mechanical breakdown your vehicle cannot be repaired on site within 3 business days, RACV may attempt to find or offer an alternative Place of Repair. If repairs still cannot be effected within three business days you have the option of having your vehicle transported to a destination of your choice within Australia. The benefits listed above will apply until the end of the incident.



personal effects cover
Should you have any personal effects or clothing stolen or damaged as a result of a breakdown, accident or theft affecting a vehicle or trailer, RACV will contribute up to $275 for any one event per subscription year.

RACV Total Care in a box
Total Care in a box - Activation instructions
Congratulations, you have received RACV’s best ever roadside assistance package.

To activate, please complete all fields in the form below.

We will contact you via e-mail to set up your roadside assistance. We will be requesting your date of birth, residential address and vehicle details.

Thank you.

Questions? Please call 13 RACV (13 7228)


^Conditions and monetary limits apply - refer to RACV Terms and Conditions.

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[angelo_f]

I just found another
http://www.roadsideassistance-1.com.au/
It is half the price of NRMA. What I find annoying with NRMA is that I have 4 vehicles, and can't have more than two driving at the same time, and there is no reduction for extra vehicles

[angelo_f]

That thing about driver being covered seems a great idea. NRMA does not have that - I am in NSW.

[BillsGU]

I am not sure if NRMA has the same deal as RACV. Living here on the border, I have heard that RACV will cover you at a NSW address if you live within a certain distance of the border. I have had total care for years and had to use it once (on a Toyota of course) - but it is a good feeling when you are many miles from home - knowing that IF anything does go wrong - you are fully covered for accommodation, hire car and the transport of your vehicle and trailer / caravan. A mate had his 4WD shipped from Darwin to Wodonga, and he had a hire 4WD to drive home. Its a great service.

[angelo_f]

Thanks everybody for your posts. NRMA have confirmed that they do NOT have a similar cover. I have to find out whether I can get an RACV membership even though I live in NSW.

[MudRunnerTD]

Thanks everybody for your posts. NRMA have confirmed that they do NOT have a similar cover. I have to find out whether I can get an RACV membership even though I live in NSW.

That's really quite dumb! When you consider that if I was in Bathurst NSW and blew a fuel pump it would be NRMA that services me under a reciprical rights arrangement??? Go figure!

[Stropp]

yes i have the same type of cover here racwa, any vehicle anywhere plus a nominated vehicle, used it a few times when the young fella had a hot rodded escort that kept breaking down due to excesive burnouts :)

[Woof]

Just check out the price for the top roadside assistance with RAC, $265 per year.......oh well it is only money and it does give me that little extra safety if something does go wrong out in the never never.

[BigRAWesty]

I'm with the raa. Similar to your nrma.
Extended towing, accommodation if needed and hire car to complete the trip. And endless call outs in any car I'm in.
Have used it a few times, but nothing major

Kallen Westbrook
Owner of
Westy's Accessories (http://www.nissanpatrol.com.au/forums/showthread.php?15134-Westy-s-Accessories.-A-small-back-yard-builder.)

[Squalo]

If you have a Nissan genuine extended warranty you get Nissan roadside assist with it. Something to consider.

[jack]

RACV Total Care package seems much better than Nissan roadside assist (except you have to purchase it). Not that I have had to use either - fingers crossed.

[angelo_f]

RACV informed me that membership is only valid for Victorian residents. However, their package seems so much better.

[BigRAWesty]

Hi guys,

It's time to renew so looking for advice on options to RACV total care package. Is there anything out there now that competes with RACV total care?
Club 4x4 do you guys offer roadside assistance packages?
A mate of mine is with club 4x4 and said they do hsve road side.
Not sure who so not sure on coverage..

[Avo]

Just check out the price for the top roadside assistance with RAC, $265 per year.......oh well it is only money and it does give me that little extra safety if something does go wrong out in the never never.
I thought you just rang the little red zook

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