Ask all your general ( none related forum ) computer questions here

[gruntlet]

I plugged in a Logitech usb stock which allowed me to run a wireless keyboard and mouse.,,The laptop set up the software itself. I took the stock out and the keyboard and mouse wouldn't work. Plug it back in and everything works. Turned the laptop off, pulled the stick out turned it back on and the keyboard works but the mouse wouldn't. Silly me disabled the mouse and now nothing works. Even tried control alt and delete, and nothing. Any ideas before it goes back to the shop in pieces. Rossco.PS...IT.ag still under warranty.

[patch697]

Have you got or can you get hold of a USB mouse with a cord Ross?

It would be handy if we could at least see if we can get a mouse working for you in order to better navigate in a Windows environment.

[NissanGQ4.2]

This thread should be renamed 2 Paul's help desk and put into the vendors thread for Paul *LMAO*

[patch697]

Yeah his workrate has gone through the roof for sure. We might have new members signing up just for IT advice!

In that case maybe I should sign up to Paypal................hahahahahahahahaha


Nah..... Better still..... Its over to you Toddy..........hahahahahahaha

[patch697]

?????....................

[patch697]

You're not familiar with "The IT Crowd"? It's a hilarious British comedy show starring the people in the pic I posted. The two fellas are the IT gurus and are completely off the planet. The lady is their manager. You should check it out mate, you will crack up.

Just been watching some of it on Youtube..............................hahahahahahah ahahahahaha

Can you guess what my new catch phrase is going to be..................hahahahahahahahaha

[NissanGQ4.2]

Nah..... Better still..... Its over to you Toddy..........hahahahahahaha

No passing the buck Paul, would love 2 help but I know nothing about fixing computers *L*

[patch697]

No passing the buck Paul, would love 2 help but I know nothing about fixing computers *L*

Me neither mate, I've just been winging it this far....................hahahahahahahahahahaha

[Bigrig]

I plugged in a Logitech usb stock which allowed me to run a wireless keyboard and mouse.,,The laptop set up the software itself. I took the stock out and the keyboard and mouse wouldn't work. Plug it back in and everything works. Turned the laptop off, pulled the stick out turned it back on and the keyboard works but the mouse wouldn't. Silly me disabled the mouse and now nothing works. Even tried control alt and delete, and nothing. Any ideas before it goes back to the shop in pieces. Rossco.PS...IT.ag still under warranty.

Have you tried logging into windows under Safe Mode? This loads all basic drivers and you should be able to reset your user profile to enable the mouse/keyboard etc ..

Short of that, the computer should have come with a build disk - you should be able to boot off this and select specific driver installations to rectify the issue ...

And that be the end of my technical knowledge!!!

[gruntlet]

Have you tried logging into windows under Safe Mode? This loads all basic drivers and you should be able to reset your user profile to enable the mouse/keyboard etc ..

Short of that, the computer should have come with a build disk - you should be able to boot off this and select specific driver installations to rectify the issue ...

And that be the end of my technical knowledge!!!

The problem is the mouse won't move at all and the keyboard won't work, either. I've turned the lappy off, waited a bit then turned it back on, and still nothing. I don't have a mouse with a cord. Missus is taking it back next week. Now my new phone won't hold the call register. This will be the 4th new phone in about 15months and if they replace the lappy....the 3rd. It's a min 300k round trip!