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Thread: Club 4X4 - Insurance for 4X4 Enthusiasts

  1. #291
    Expert Club 4x4's Avatar
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    Hi Steve

    Sorry you've had a bingle, hopefully we can bring things back to where they were as efficiently as possible.

    Unfortunately the check is not ones that we can do automatically. We can actually check insurance claim history through a central database with no input from yourself, but driving history's are not available in the same fashion.

    The challenge we've found is that each state has a different process; varying from online, offline etc. unfortunately in WA the only way to get the history is to present at a police station.

    We are currently investigating ways to streamline this process, but it will take some time.

    I do look forward to detailed feedback on the process from you Steve. In the past, based on your own feedback we've made process adjustments, I look forward to talking in more detail again if inefficiencies are found.

    Kalen


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  3. #292
    Adventurist stevemc181's Avatar
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    Thanks for the reply Kalen, yep it would be less inconvenient if we could do it all online. They don't call us Wait Awhile for nothing over here!
    I am sweating on my partners driving history now, she had a few more minor speeding infractions than I was aware of
    The process so far has been pretty normal I guess, although we don't have a lot of claims experience to actually judge it by We just weren't expecting to have to go to the cop shop for our own traffic history report when it is a fairly minor claim.
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  4. #293
    Expert Club 4x4's Avatar
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    Quote Originally Posted by stevemc181 View Post
    Thanks for the reply Kalen, yep it would be less inconvenient if we could do it all online. They don't call us Wait Awhile for nothing over here!
    I am sweating on my partners driving history now, she had a few more minor speeding infractions than I was aware of
    The process so far has been pretty normal I guess, although we don't have a lot of claims experience to actually judge it by We just weren't expecting to have to go to the cop shop for our own traffic history report when it is a fairly minor claim.
    Yeh i understand - hopefully we can make the process more efficient over the next 12 months.

    Not good news on the extra speeding infringements - please keep me in the loop.

    Kalen

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    stevemc181 (25th July 2017)

  6. #294
    Dribble Master Clunk's Avatar
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    Quote Originally Posted by stevemc181 View Post
    Thanks for the reply Kalen, yep it would be less inconvenient if we could do it all online. They don't call us Wait Awhile for nothing over here!
    I am sweating on my partners driving history now, she had a few more minor speeding infractions than I was aware of
    The process so far has been pretty normal I guess, although we don't have a lot of claims experience to actually judge it by We just weren't expecting to have to go to the cop shop for our own traffic history report when it is a fairly minor claim.
    Seems like an odd process. I'm with another large insurer and won't name names. I remember when I joined them, all done over the phone, they asked about mine and my partners passed infringements and nothing else was said. I assumed that they would have got that info themselves. I didn't have to go and get my details from the police when I had my accident back in February


  7. #295
    Patrol God Avo's Avatar
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    same as Clunk,seems mighty strange
    Watch this space, as there maybe a comment added soon

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    Clunk (25th July 2017)

  9. #296
    Patrol Guru gubigfish's Avatar
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    I will add as a Club 4x4 customer I also found it strange that I had to get this information when making a claim. First time that's happened since ever.
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    Clunk (25th July 2017)

  11. #297
    Patrol God Avo's Avatar
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    Quote Originally Posted by gubigfish View Post
    I will add as a Club 4x4 customer I also found it strange that I had to get this information when making a claim. First time that's happened since ever.
    what next,have to take your own photo's and send them in to accessor
    Watch this space, as there maybe a comment added soon

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    Clunk (25th July 2017)

  13. #298
    Expert Club 4x4's Avatar
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    Appreciate all the thoughts and opinions guys. It is something we're looking to smooth out in due course!

    Kal

  14. #299
    Administrator AB's Avatar
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    Hi folks,

    I'm proud to announce that Kal and the team at Club 4x4 are staying with us for 2018 as our sponsors!

    As you can see above their insurance for our Patrols has been a huge success here so check them out and feel free to show your support below.


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  15. The Following 6 Users Say Thank You to AB For This Useful Post:

    BigRAWesty (22nd December 2017), GQtdauto (16th December 2017), Hodge (16th December 2017), jack (16th December 2017), VK2FMIA (16th December 2017), Woof (16th December 2017)

  16. #300
    The 747 Winnie's Avatar
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    Got my renewal letter today and Club 4x4 and my premium has DOUBLED since last year.
    I've been a customer since they first started up but have now cancelled my policy.

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