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Some folks may not realise that like it or not, AB, as the forum owner, can be held legally responsible for posts that manufacturers & sellers may consider defamatory.
If this thread is to remain & prosper it will need two things.
1. a very close eye kept on it by mods who are prepared to act very quickly, regardless of their personal viewpoint.
2 posts that very strictly refer ONLY to personal experience. i.e.. it is acceptable to say that "I bought XYZ & it failed the first time I used it" but it is NOT acceptable to say " I bought XYZ product & they are rubbish". The manufacturer of XYZ products could easily claim that the latter was defamatory & that the poster had the bad luck of getting a defective product, whilst generally there is no problem with their products.
If any post is allowed to remain on the forum for even short periods of time that a manufacturer considers defamatory , the manufacturer can sue AB for 'publishing' it. It is irrelevant (& potentially unreasonable) whether the defamatory statement is actually correct, it still places AB in a legal predicament.
So as long as this thread remains, keep posts to the personal experience only. Doing otherwise risks the loss of the forum. I have already been on one forum which had to close down for just this reason. I don't like it any more than the next person ...... but it's how it is.
Cuppa
Hey Cuppa,
Sorry mate - been off this forum for a while but further to the issue is the fact that in active moderation (ie the post is quarantined until the moderator approves it) also opens the door for the moderator to be held liable as well. There are ways around it of course. But something to be mindful of.
Jas
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Roads? Where we're going we don't need roads.......
2012 Silver GU 8. Bullbar, Warn XD9000 winch, snorkel, towbar, roof bars and rack, awning, 33" Mickey Thompson ATZ 4ribs, 2" lift - Dobinsons coils and Koni shocks, more to come......
2013 Travelling Wilbury's Cape York Trip - bring it on!
WARNING: Towballs used for recoveries can, and do kill people and damage property.
I would also like to think this forum could be a positive thing.
Ironman have been on here lately and have recently employed an online marketing person who proactively visits this forum and many others to keep on top of their feedback and what customers think of their products and or services.
Just the other day a disgruntled member mentioned their dissatisfied experienced with a certain branch of a company. Management jumped on this forum, explained the situation and how it all works, etc and was also proactive in fixing the problem.... I personally sat back on my chair and said....Well done, I have a lot more respect for that company now.
If you run a business then you should be open and willing to hear all kinds of feedback.
If you run a business and want it to succeed with the online world being so powerful then you should be proactive like this person has done and be all over it like a rash.
I'm happy to see how this unfolds.....It will be a good test to both businesses and to our members in how they conduct themselves.
A message to our members...Please ensure your comments are very well justified before you post anything and lets not look at this forum as a negative area to unleash your rants!
Growler above just posted how satisfied he was with a product. I have a Lokka too....Best thing I have ever done to my Patrol. I can crawl up anything now without needing to hit it hard in second gear to get momentum!
Great to hear that you're setting up a channel for measured and considered reviews. I think it will be a great opportunity to really create a resource and single location to find relevant information and reviews of products.