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13th January 2021, 02:27 PM
#13381
Bloody Telstra. We upgraded to the NBN a couple of years ago when it became avail. Telstra or their installation agents did the actual installation and configuration of the 'boxes' inside the house at the time.
The system has never been as brilliant or reliable as we could have expected, and this morning we lost WIFI inside the house. I did all the usual stuff like powering down and restarting, standing in the corner of a darkened room and farting out the national Anthem - the new one with the changed word, etc, but nothing. Sort of critical working from home to have it up and running. So a call to Telstra, looked like technical help only avail thru their Platinum Service, which is a subscription or fee based set-up - OK, here we go. Agent comes on line, 45 minutes later, turns out the installation is wrong and we have an older Telstra gateway installed as part of the nest of boxes, and the technician was surprised it even worked, this had died. So, take the gateway out of the loop, re-route the cables, and away we went. The detestable Google help scream thing was having trouble adjusting to the different communication path and was blaring out messages of dismay for about 10 minutes before it found a suitable connection path.
Anyway, was waiting for the tech to complete his works and tell me the damage, however since it was a set up issue from the get-go, they waived it - so a win on one hand, but with luck an end to the system that has been nobbled for quite a period.
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13th January 2021 02:27 PM
# ADS
Circuit advertisement
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13th January 2021, 02:34 PM
#13382
Patrol Freak
Oh, bloody Telstra tech support, bloody Telstra full stop. Don't get me started on talking to support people you cannot understand. Here's a good business model, setup a support centre, expect people to ring up who will be upset and then get them to speak with someone they can't understand. That'll calm them down.
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The Following 2 Users Say Thank You to 10G For This Useful Post:
PeeBee (13th January 2021), rusty_nail (13th January 2021)
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13th January 2021, 04:52 PM
#13383
Expert
Cheer cheese. Get farked.
Last edited by Mickhead; 13th January 2021 at 04:54 PM.
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The Following 3 Users Say Thank You to Mickhead For This Useful Post:
Hodge (13th January 2021), Plasnart (14th January 2021), rusty_nail (13th January 2021)
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13th January 2021, 06:00 PM
#13384
Rotaredom

Originally Posted by
Mickhead
Cheer cheese. Get farked.
If nobody ever named Aboriginals Coon would it be known as racist and renamed.... I think not.
I find white cheese being called white cheese offensive because people call me white ( and a lot of other things! ), think white cheese should be renamed 2 "cheer the 2nd" cheese
Time is never wasted when your wasted all the time
WARNING: Towballs used for recoveries can, and do kill people and damage property.
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13th January 2021, 06:56 PM
#13385
Legendary
Haha they had long enough to make up a new name and that's the best they came up with. . Sure they spent millions on it. .
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13th January 2021, 11:19 PM
#13386
Patrol God
If your name is dick or ya mates call ya a c ....I'm.f offended
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Last edited by Woof; 15th January 2021 at 08:57 PM.
Reason: the usual
I just bought my lovely wife Jess a new model Patrol, as she deserves it more than me
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14th January 2021, 01:45 PM
#13387
The slow internet connection is killing me. It's been a couple of days, I can't even stream a movie.
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21st January 2021, 07:34 PM
#13388
Patrol God
We gotta get this city into lockdown again ASAP!
The traffic is absolutely farked lately ... 
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The Following User Says Thank You to Hodge For This Useful Post:
rusty_nail (21st January 2021)