Yes it does. Using a loader to pick up the wood all the small stuff is naturally on the bottom. Next time I will ask them to pick the first load up and then dump it on top, and then pick up from the bottom again.
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I bought a large plastic syringe what holds about 150ml and has a large dia outlet, maybe 4mm dia. I have used this on occasion to fill that last level point without having the fluid overflowing or ending up with the messy volume in the transfer hose. It works best when the oil is warmish, but when its thick and cold the effort to empty is significant especially in awkward spots. Its worth hunting down one of these I reckon as you can fill an entire gearbox with it, takes a while, but its very small, perhaps 30mm dia and 150mm long, and dead robust simple. It works with any fluid and just needs a simple flush out to reduce cross contamination.
Most of the suppliers around here prey on the fact that almost nobody knows how crappy the wood they sell is , I've refused loads in the past , son dropped me off a half trailer load of red box that was well seasoned probably over 12 years dead but still attached to the tree so was a massive branch .
I'm still burning it after nearly two weeks and next week I'm going to go looking for some more of this incredible stuff .
Ask 'em for a refund, or exchange.