Y62 Paint issues

[Avo]

As some may know one of the top 3 complaints to Nissan is the paint flaking off and taking big chunks of paimt with it,
I am on a couple of Y62 pages and it is a probl3m.and see questions every day about it...i know
My car had less than 10000km it's first service I mentioned it...the dealer had heard nothing
I mentioned to them that on Y62 FB pages it has been discussed and told them that alot of dealerships do not know about it...so the service manager looked and up got back to me and said yes their is a bulliten and they have to follow certain steps in order to get it as warrenty...at this point I emailed pictures so I had a paper trail
No problem, I asked if I could see the document but we the public are.not allowed but they assured me that yes Nissan Australia has released a bulletin....So the next service asked for them to check it out and sent them more photos,I include these here
Then they had my car for the day as they have to measure,circle,count and take pictures a d get 2 quotes
Now on these FB pages so many people say their dealerships are shit and tell them to go to panel beaters and get quotes then come back and say can't prove they aren't caused by stone chips....
The dealer had to take photos of my car including accessories and they had to get pics of the original rims.tyres side steps the lot.....otherwise they have a case maybe who knows.
here is pics if my 6month old carhttp://www.nissanpatrol.com.au/forums/images/imported/2020/08/11.jpghttp://www.nissanpatrol.com.au/forums/images/imported/2020/08/12.jpghttp://www.nissanpatrol.com.au/forums/images/imported/2020/08/13.jpghttp://www.nissanpatrol.com.au/forums/images/imported/2020/08/14.jpghttp://www.nissanpatrol.com.au/forums/images/imported/2020/08/15.jpghttp://www.nissanpatrol.com.au/forums/images/imported/2020/08/16.jpghttp://www.nissanpatrol.com.au/forums/images/imported/2020/08/17.jpghttp://www.nissanpatrol.com.au/forums/images/imported/2020/08/18.jpghttp://www.nissanpatrol.com.au/forums/images/imported/2020/08/19.jpghttp://www.nissanpatrol.com.au/forums/images/imported/2020/08/20.jpghttp://www.nissanpatrol.com.au/forums/images/imported/2020/08/21.jpghttp://www.nissanpatrol.com.au/forums/images/imported/2020/08/22.jpghttp://www.nissanpatrol.com.au/forums/images/imported/2020/08/23.jpghttp://www.nissanpatrol.com.au/forums/images/imported/2020/08/24.jpg

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[Winnie]

Holy crap mate that is atrocious! For the money that is absolutely unacceptable.
Best of luck with it all and I hope it turns out to be a full respray for you, which it should be.

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[Avo]

Yeah mate it looks like it is,inside and out,the painter told them.they can't do a close door as the chips inside doors,that another problem,not to many can do it as every panel needs to come off,glass out and all new plastics,bumpers front and rear and mirrors,apparently the front windows are expensive as shit because they have sensors
My dealer sent me to Busselton 150km away as No shop in our town wanted it as it would take up to much room and time and they have insurance jobs....one guy has over 50 jobs on his books
The dealerships here ha e been helpful,I am just waiting for one more quote and for Nissan to tick it off..they have done 3 in Busselton already

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[Winnie]

Wow that's a 25k job. Nissan will be regretting cutting costs on the paint now.

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[Avo]

Wow that's a 25k job. Nissan will be regretting cutting costs on the paint now.

Sent from my SM-G986B using TapatalkI reckon they either Friday cars or Monday cars
Although the dealer said something about the clear coat used,it pulls tight on the paint and the slightest knock pull the paint off,I got shown tiny little bubbles in the clear coat that I didn't even notice
Others say it's the eco paint
Some say it was left to long between undercoat and first coat

I wrote this up as Darren asked,hopefully it helps,


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[MB]

It is disheartening to read your woes Avo & Family as this Y62 weapon was truly a well earned dream of brand loyalty that many of us wish for oneday too [emoji106][emoji106]
Fortunately you’ve got the gettup & go to get rectifications underway ASAP.
A failure needs to be owned, not swept away, like some bubbly dashboards I once read about somewhere on Toyota’s I think [emoji848]



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[Avo]

It is disheartening to read your woes Avo & Family as this Y62 weapon was truly a well earned dream of brand loyalty that many of us wish for oneday too [emoji106][emoji106]
Fortunately you’ve got the gettup & go to get rectifications underway ASAP.
A failure needs to be owned, not swept away, like some bubbly dashboards I once read about somewhere on Toyota’s I think [emoji848]



Sent from my iPhone using TapatalkHopefully Nissan comes through,they acknowledge the problem by releasing the bulletin......rather have a paint issues than a dusted 200 mate,n thanks,we be ok,rather a nissan anyday

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[Maxhead]

Geez mate, I did see you post before about shit paint job but this is just unacceptable and Nissan needs a headbut. Go sort them out matey


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[MudRunnerTD]

Here is the Internal Nissan Australia Document for this issue. I found it on the floor.....

81621

81622

[Avo]

Got the ok today for a respray
So car was serviced 18/07/20
Mentioned defected paint
They took pics measured circled do what they do
Got 1 quote local so we had to take it to another dealer and they got another
06/08/20 Got a phone call it has been approved,and a hire car while it is off the road...


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[Avo]

It's not coming back the same
I want it all black......high gloss.....i hope

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[Plasnart]

Got the ok today for a respray
So car was serviced 18/07/20
Mentioned defected paint
They took pics measured circled do what they do
Got 1 quote local so we had to take it to another dealer and they got another
06/08/20 Got a phone call it has been approved,and a hire car while it is off the road...


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It's not coming back the same
I want it all black......high gloss.....i hope

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So is that a full doors-off respray? They'd be doing internal surfaces/sills and all I hope?

[Avo]

Yep,has defects inside doors aswell

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[Avo]

Been told all glass out and panels off,my reference to all high gloss is I want to meet said sprayer n get all the from a done aswell

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[Avo]

Been told all glass out and panels off,my reference to all high gloss is I want to meet said sprayer n get all the from a done aswell

Sent from my SM-A205YN using TapatalkFrom a.not fro....fuck
Crome

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[Winnie]

That's a great result, well done Nissan.

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[CamJam]

OK, put in a warranty issue at the 60,000km service. They took photos - I took more and sent them to the dealership. The dealership (Phillip, Canberra) did all the ringing around and getting quotes based off the photo's. Came back with Nissan accepting the full respray for a total of >$9000.

Can't ask for more than that. It goes in on 14 September for two weeks. Will get the mob doing it and see if a S4 can be done in Hermosa Blue or a dark green (knowing that internal doors, engine bay etc will be kept in original colour).

[Avo]

OK, put in a warranty issue at the 60,000km service. They took photos - I took more and sent them to the dealership. The dealership (Phillip, Canberra) did all the ringing around and getting quotes based off the photo's. Came back with Nissan accepting the full respray for a total of >$9000.

Can't ask for more than that. It goes in on 14 September for two weeks. Will get the mob doing it and see if a S4 can be done in Hermosa Blue or a dark green (knowing that internal doors, engine bay etc will be kept in original colour).Thanks for sharing mate....

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[Avo]

Got some pics of my rig today,
Looking sad,hope to get it back soon,maybe 2 more weekshttp://www.nissanpatrol.com.au/forums/images/imported/2020/09/43.jpghttp://www.nissanpatrol.com.au/forums/images/imported/2020/09/44.jpghttp://www.nissanpatrol.com.au/forums/images/imported/2020/09/45.jpghttp://www.nissanpatrol.com.au/forums/images/imported/2020/09/46.jpg

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[taslucas]

wow! that is crazy. Great that it is being addressed. Chuck in the extra to rhino lining??? :Yahoo!:

[Avo]

wow! that is crazy. Great that it is being addressed. Chuck in the extra to rhino lining??? :Yahoo!:It's getting some extra love while in the booth yes

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[taslucas]

not the first time you've had booth loving i'm sure

[Avo]

not the first time you've had booth loving i'm sureWhat happens at camp stays at camp mate,

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[Samkr]

As some may know one of the top 3 complaints to Nissan is the paint flaking off and taking big chunks of paimt with it,
I am on a couple of Y62 pages and it is a probl3m.and see questions every day about it...i know
My car had less than 10000km it's first service I mentioned it...the dealer had heard nothing
I mentioned to them that on Y62 FB pages it has been discussed and told them that alot of dealerships do not know about it...so the service manager looked and up got back to me and said yes their is a bulliten and they have to follow certain steps in order to get it as warrenty...at this point I emailed pictures so I had a paper trail
No problem, I asked if I could see the document but we the public are.not allowed but they assured me that yes Nissan Australia has released a bulletin....So the next service asked for them to check it out and sent them more photos,I include these here
Then they had my car for the day as they have to measure,circle,count and take pictures a d get 2 quotes
Now on these FB pages so many people say their dealerships are shit and tell them to go to panel beaters and get quotes then come back and say can't prove they aren't caused by stone chips....
The dealer had to take photos of my car including accessories and they had to get pics of the original rims.tyres side steps the lot.....otherwise they have a case maybe who knows.
here is pics if my 6month old carhttp://www.nissanpatrol.com.au/forums/images/imported/2020/08/11.jpghttp://www.nissanpatrol.com.au/forums/images/imported/2020/08/12.jpghttp://www.nissanpatrol.com.au/forums/images/imported/2020/08/13.jpghttp://www.nissanpatrol.com.au/forums/images/imported/2020/08/14.jpghttp://www.nissanpatrol.com.au/forums/images/imported/2020/08/15.jpghttp://www.nissanpatrol.com.au/forums/images/imported/2020/08/16.jpghttp://www.nissanpatrol.com.au/forums/images/imported/2020/08/17.jpghttp://www.nissanpatrol.com.au/forums/images/imported/2020/08/18.jpghttp://www.nissanpatrol.com.au/forums/images/imported/2020/08/19.jpghttp://www.nissanpatrol.com.au/forums/images/imported/2020/08/20.jpghttp://www.nissanpatrol.com.au/forums/images/imported/2020/08/21.jpghttp://www.nissanpatrol.com.au/forums/images/imported/2020/08/22.jpghttp://www.nissanpatrol.com.au/forums/images/imported/2020/08/23.jpghttp://www.nissanpatrol.com.au/forums/images/imported/2020/08/24.jpg

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I am so appauled by these images, your dealership has to do something, hope he has a case. be careful mate

[Jules79]

I’m glad I found this post, my black y62 is covered in paint chips. Off for service on Wednesday so will mention it to service team.

[Skipsy]

Crikey! This is just staggering. You'd be cranky about this on any new car let alone something the price of a Patrol.
I'm currently "negotiating" (or trying to on a new Ti - they want $85K and are telling me how many they're selling, how they don't discount but might throw in tinting or floor mats...). I fuss over my cars so this paint issue is an absolutely massive concern.

How common is the problem?? Are there any particular colours that are immune to the problem??

Thanks

[Avo]

Crikey! This is just staggering. You'd be cranky about this on any new car let alone something the price of a Patrol.
I'm currently "negotiating" (or trying to on a new Ti - they want $85K and are telling me how many they're selling, how they don't discount but might throw in tinting or floor mats...). I fuss over my cars so this paint issue is an absolutely massive concern.

How common is the problem?? Are there any particular colours that are immune to the problem??

ThanksNah no specific colour mate,apparently nissan have rectified the issue with cars coming out this year...I think it is very soon
Cheers

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[Hodge]

My workmates white y62 is getting re sprayed .
To the tune of $25k...

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[Col Russell]

Hi Avo,

Did you have any luck getting your car re-sprayed? your paint issues are very similar to mine. My Y62 is 12 months old,

cheers

[Avo]

Hi Avo,

Did you have any luck getting your car re-sprayed? your paint issues are very similar to mine. My Y62 is 12 months old,

cheersG'day mate,I didn't get it resprayed a second time no,I could have sent it back to the original shop to be rectified but I refused,after 10months nissan agreed to rebuffed at another shop that also do nissan work,they did have to respray the bonnet.....as far as I know the local shop agreed to put a few dollars on other spray jobs as nissan Australia wouldn't agree to pay twice....I'll also say that a car got resprayed after mine at the same shop and the bloke refused to take it back and nissan bought it back off him
Cheers

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[hfwangau]

oh, thanks,I found similar issue on my 2020 y62 s5, see this post.

http://www.nissanpatrol.com.au/forums/showthread.php?54939-Would-This-Kind-of-Stone-Chip-Caused-by-Car-Service-Is-It-Needed-to-Fix-It

my issue seems not that serious though.